Assistant Concierge Manager
RWR Executive
Auckland, Newzealand
2d ago
source : Hireejobs

Assistant Concierge Manager This exclusive position will allow you to be at the heart of NZ s leading retail precinct unlike anything Auckland has seen before A worldclass and iconic destination bringing together a carefully curated mix of local and international brands to create worldclass retail and dining experiences The Assistant Concierge Manager will support the Concierge Manager in leading the concierge department that will be the face of the brand and integral in delivering a worldclass experience for their customers You will live and breathe the retail and hospitality industries and have your finger firmly on the pulse with what s going on around Auckland You are a confident communicator adaptable and able to work autonomously But most importantly you will be passionate about enhancing the service offering The Role Support the Concierge Manager wider team to deliver a high standard of customer service at all times leading by example Be a champion and advocate for the precinct including all retailers and hospitality environments Support the marketing team to be knowledgable of all campaigns events initiatives and communicate to customers Be on top of any incident reporting and completing risk assessments along with hazard reports At times assist the Centre Management team with any adhoc requirements and any ongoing recommendations for enhancement About You Confident in communicating with guests retailers internal and external stakeholders Be agile in your shifts depending on what s going on in the centre Excellent customer service and service delivery skills An ambition to learn and develop your professional skills A down to earth dynamic and personable character and definitely a problem solver Indepth knowledge of Auckland and surrounding areas restaurants and activities What you ll be rewarded with A fulltime secure position with a competitive pay rate Health Insurance Life Salary continuation insurance Excellent working conditions with a balance between indoor and outdoor tasks and the opportunity for ongoing personal development The ability to work as part of a motivated team and be highly organised Most importantly work within a supportive work environment that is accepting of peoples differences benefits everybody in an organisation So if you love retail and hospitality and more importantly passionate about enhancing the service offering then this could be the role for you Please register your interest by clicking Apply Now or for any questions please contact Dana at danam rwr co nz RWR Executive is serious about careers utilise our search experience and industry knowledge let us connect you

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