Who We AreNovotel & Ibis Auckland Ellerslie is a unique dual branded property with 247 rooms located in Ellerslie, Auckland.
We're located adjacent to the Ascot Hospital and Ellerslie Racecourse and has the added benefit of being 'out' of the city.
We are easily accessible, have loads of parking and a large garden area.Being a part of the Accor Family we are a large, diverse and dynamic company.
We are guest obsessed and passionate about our people! Accor is a world-leading travel and lifestyle group and digital innovator offering unique experiences in more than 4,000 hotels, resorts and residences.
This high performing company offers a positive and fun working environment for all.We are currently operating as a Managed Isolation Facility (MIQ) to accommodate returning New Zealanders who are required to undergo 14-day managed isolation.
We are proud to be working to keep New Zealand safe, and whilst this is our current business we will return to normal one day.
Who We Want We are searching for a talented person with a passion for hospitality and always has the best interest in Guests.
Minimums experience of 3 years in a hotel environmentLevel 7 or higher qualificationHolds a current Managers certificateCurrent First Aid Certificate2 years of Opera experiencePositive and can do attitude with good command of EnglishWhat You'll Do*Manage Duty Manager shifts while following hotel protocolsPoint of contact for all the guest complaints and issuesProvide fantastic experience to our Loyalty members and other regularsLiaise with all the departments to ensure smooth daily operations of the hotelManage reservations requests via, phones, emails and internal communicationsMonitor VIP related tasks - amenities, welcome cards and the daily briefingManage hotel car park, valet parking directing to overflow car parking area.
Knowing all events on site, assist conferencing delegates, direct guests to designated areaWhat You'll Get*We believe in rewarding your achievements with range of exciting employee benefits and perks.
Just to name a few : Staff meal provided per shiftUniform and dry-cleaning of uniformInternational accommodation discounts across varying Accor propertiesFamily & Friends Hotel DiscountsInternational Career MobilityAnnual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?
Employee Awards (Month / Year)Employee Assistance ProgrammeCorporate Discounts : Eye Care, Gym, DentistDoes this sound like you?
Apply now!Job Types : Full-time, PermanentSalary : $22.85 per hourSchedule : Rotating rosterCOVID-19 considerations : Fortnightly testing.
Vaccinations.Experience : Hotel Operations : 3 years (Preferred)Work Remotely : No