Chapter Lead- Technology Infrastructure and Operations
Genesis Energy
Auckland, New Zealand
2d ago

We are New Zealand's largest electricity and gas retailer, supplying energy through our two retail brands - Genesis and Energy Online - to more than 650,000 customer connections across New Zealand.

About the role :

We're after a Chapter Lead-Technology Infrastructure & Operations to act as the technical subject matter expert leading the teams responsible for ensuring services are managed, monitored, and maintained to a standard that supports the business outcomes.

Working across the Technology & Transformation team you'll be accountable for resource capability and capacity planning for the I&O teams.

Key responsibilities :

  • Responsible for resolving the prioritisation of work across all Technical Product Owners systems by balancing business outcomes and resourcing constraints.
  • Act as the technical expert you will provide thought leadership in recommending current and emerging technologies in support of the technology strategy.
  • Accountable for ensuring that the Technology I&O chapter functions effectively, that the chapter matures over time and its members are supported to develop.
  • Lead the Technology I&O Chapter in developing an operating model, principles, practices, frameworks, processes, tools and quality standards ensuring best practice.
  • Ensure that systems & services are managed, monitored, and maintained to a standard that drives business outcomes.
  • Responsible for identification of risks, risk recording and risk mitigation in relation to I&O.
  • About you :

  • 5+ years' experience leading technology teams.
  • Excellent leadership, influencing, communication and relationship building skills.
  • 10+ years' experience within a technology, digital or data environment.
  • Experience in ITIL and technology service design and delivery.
  • Experience with vendor management.
  • Knowledge of DevOps.
  • As well as the above, you'll be motivated, a natural leader and influencer and delivering quality will be important to you.

    We're looking for a confident professional who takes ownership of challenges, works collaboratively with stakeholders, seeks to understand, thrives under pressure.

    Our culture :

  • Genesis is proud to be an inclusive workplace; we celebrate difference and diversity and aim to empower our employees. We're a business built on innovation and optimism;
  • a place where we value our people and provide opportunities for them to build outstanding careers and a better New Zealand.

    Create your world of tomorrow, at Genesis.

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