Deal Leader for Complex Managed Services Deals - Senior Manager
Ernst & Young Global Limited
New Zealand
4d ago

At EY, ourGlobal Managed Services is increasing focus on technology enabled platformservices.

As a DealLeader, you will support significant Managed Services pursuits, focussing onpriority solutions, and other solutions as required.

The role will focus onqualification, design, execution and approval of these Managed Servicespursuits as well as opportunity generation with client teams and BD teams ofallocated regional or Area offerings as required.

You will report to the GlobalManaged Services Global Deal Support Leader and the Area MS Leader and workclosely with the other significant global stakeholders as well as globaldelivery and enablement teams.

Your Key Responsibilities

  • Support upfront qualification of complex managed services pursuits
  • Capture learning and other inputs from other major Tax Finance Operate and Global Compliance and Reporting deals
  • Design the strategy for complex managed services pursuits including the development of the value proposition for the client as well as the shape, structure and approach of the pursuit.
  • Mobilize and lead specific manage services pursuits as well as coaching other EY colleagues in performing this role
  • Engage with client and EY senior leadership in developing and executing the deal
  • Work closely with EY teams across globe on pursuit including service lines, PMO, delivery, pricing, contracts / legal
  • Ensure a formal win / loss review is undertaken for the pursuit and we capture knowledge into EY artefacts that can be used to support future MS pursuits eg deal structures and terms
  • Run training programs for potential managed services deal leads
  • Support the recruitment and development of talent into the MS Enablement team
  • Skills and Attributes for Success

  • Strong operational background in EY and / or similar MS operations
  • Experience of working in a geographically spread business,
  • Experience of establishing standardized and robust processes and systems.
  • Strong consulting skillset to develop deal strategies, mobilize cross-functional teams and develop quality outputs
  • Excellent communication and presentation skills with ability to explain business concepts to lay audiences. Experience of working with board level stakeholders.
  • Self-starter with the ability to appropriately prioritize and plan complex work in a rapidly changing environment
  • Results oriented with ability to produce products that deliver organizational benefit
  • To qualify for the role you must have

  • Experience in global complex deals knowledge, client experience, consultative and delivery skills, risk management, sales skills
  • Strong experience of commercial negotiation, business development and delivery (minimum 10 years of relevant experience).
  • 10+ years of working in a complex managed services environment.
  • Working with client and delivery teams to co-develop solutions to meet the needs of the business
  • Working knowledge of finance, banking, risk, compliance or tax processes
  • Strategic business acumen and understanding of organization strategy and ability to design business processes accordingly
  • Has the ability to travel (approximately 70 % business trips)
  • MBA or Master’s Degree in Business, IT or related field
  • Bachelor’s Degree
  • Ideally, you’ll also have

  • Experience in BPO companies is an advantage
  • What We Look For

    We’re interested in self-motivated individuals who can easily function in ahigh demand, performance-driven environment. In addition we’re looking forpeople who recognize the accomplishments of the team before the individual andare sought after as people developers.

    If you’re passionate aboutproblem-solving and helping our clients’ with some of their most complexissues, this role is for you.

    WhatWorking at EY Offers

  • Support and coaching from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you
  • The preferredapplicant will be subject to employment screening by EY or by their externalthird party provider.

    About EY

    As a global leader in assurance, tax, transaction and advisory services, wehire and develop the most passionate people in their field to help build abetter working world.

    This starts with a culture that believes in giving youthe training, opportunities and creative freedom to make things better.

    So thatwhenever you join, however long you stay, the exceptional EY experience lasts alifetime.

    If you can confidently demonstrate that you meetthe criteria above, please contact us as soon as possible.

    Build your legacy with us.

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