Trade Administration/Sales Support
Mitre 10
Auckland, Waitakere & West Auckland, Westgate, NZ
5d ago

We are looking for acustomer focussed person with building product knowledge to join our Mitre 10MEGA Westgate & Henderson teams in an Administration / Trade Sales Supportrole.

Aboutthe Company

Mitre 10 MEGA is a leadingretailer in building, hardware and the home improvement market. Our expanding TradeDepartment specialises in supply of timber, building materials and specialistfinishing products.

Our focus is on delivering solutions to our customers inthe building & construction industry.

Aboutthe Role

Working closely with theTrade team, this role requires you to effectively work with existing andpotential customers which will include providing all necessary assistancefor Trade Account Managers to meet business demands.

You will be responsiblefor maximising sales and profit through various administrative functions.

You will be communicatingwith customers, professionals and experts in the building sector. You will showcase your efficient, accurateadministration and multitasking skills to provide our customers with effective,timely solutions and an exceptional customer service experience.


  • Fielding incoming sales calls;
  • Using our operating system to createpicking slips for timber yard / trade staff;
  • Processing orders;
  • Co-ordinating and follow-through on allquotes;
  • Plans to estimator and quotationpresentation packs;
  • Product descriptions and price updates;
  • Organising all customer indentstock / special orders and their charge-out;
  • Reconciling and tracking key customeraccounts;
  • Deliver on exceptional customer service atall times and develop strong working relationships with customers, suppliers and the trade team;
  • Skills& Experience

    Must have knowledge of hardware, buildingmaterials and timber knowledge

    Goodwritten and verbal communication skills and be computer literate.

    This role is a full-timeposition, 40 hours per week, Monday - Friday and may require work on theweekends when required. If you want to work in a fun, dynamic work environment,taking your skills to the next level within NZ's largest DIY retailer, thenplease forward a CV and cover letter via this website.

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