Senior Team Leader - Plan Administration
Marsh McLennan
Wellington, New Zealand
6d ago

Mercer is seeking candidates for the following position based in our Wellington office :

Senior Team Leader - Plan Administration

What can you expect?

This is a great opportunity to join Mercer and work in a varied and exciting role, leading an administration team to deliver consistently high levels of service to our valued clients and customers.

What is in it for you?

At Mercer, we recognise that our most important asset is our people.

We also know the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working, a dress to suit policy, health reimbursements, and much more!

Professional environment where your career path really matters and is supported in our global organization

New agile workspace

Great team environment with energetic and supportive colleagues

Genuine work life balance flexible working

We will count on you to :

Monitor daily workflow for team

Oversee the completion of client administration functions in accordance with standard procedures and within agreed service levels.

Provide peer review support for colleagues and provide mentoring support where required

Deputise for other Team Leaders as required

Work closely with other Mercer Lines of Business to deliver a streamlined service to clients

Foster a strong focus on quality and continuous improvement in the team.

What you need to have :

5+ years Financial Services experience preferably in Superannuation Administration

Previous people leadership experience

Proven ability to manage and motivate staff effectively

Client focused with an ability to effectively manage client expectations

Excellent numeracy, written and verbal communication skills

Strong organisation and planning skills

Ability to work under pressure and meet strict deadlines

What makes you stand out :

You have a passion for effective people leadership

Your commitment and ability to drive team performance

Strong workforce management skills

You are a team player

About us :

builds brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being.

Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan (NYSE : MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 75,000 colleagues and annualized revenue approaching $17 billion.

Through its market-leading businesses including , and , Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

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