Auckland City, AucklandFull-time, PermanentMercy Radiology is now looking for a Permanent Full Time Receptionist to provide additional support to our front-
line service!This is a permanent full time position working 40 hours per week on rostered shifts from Monday to Friday (with the occasional Saturday) between 7.
30am to 5.30pm. The position also involves the occasional travel to other Auckland sites. This opportunity will suit someone who enjoys a customer-
facing role with loads of interaction with our patients, referrers and doctors and is confident in their ability to deliver the best patient experience for all our customers.
Main duties will include : Provide a welcoming and professional reception service to all visitors entering our facilitiesEnsure all invoicing and contract details are entered at the time of the visit to enable correct processing of claimsAssist in the preparation of ACC, maternity and GMS claimsBuild and maintain proficiency with the COMRAD Medical systemEnsure reports and images are dispatched as per the referrers instructionsProvide support to other team members and the manager to balance the workloadOur ideal candidate will have : Previous experience in a Customer Service role, experience in reception or healthcare is desirableEmpathy and understanding of the patient journey and the role of Customer Service within this journeyStrong communications skills in both written and verbal EnglishAbility to remain calm under pressureFlexibility and ability to cope well with change -
you will be working across other branches and with different teams across our organisationIntermediate MS Office skills, familiarity with COMRAD Medical system is desirableFull and / or Restricted drivers licence is requiredAbout Mercy RadiologyMercy Radiology is an industry-
leading provider of diagnostic imaging services, with locations throughout Auckland. Our emphasis is on quality of service coupled with the latest in imaging technology.
Our team of specialist radiologists, sonographers, radiographers and medical administrators are committed to providing the best in clinical service and diagnosis, as well as the highest standard of patient care and support.
We reward our staff with a supportive working environment, free car-parking, autonomy of practice and competitive remuneration rates.
If this role ticks all the right boxes for you - click APPLY now! Please note only NZ citizens / residents will be considered for this role.