Intermediate Business Analyst
Tourism Holdings Limited
Auckland Central, NZ
4d ago

The Brand - Why thl & about the role

Mahi ki te thl Working for thl

Tourism Holdings Limited (thl) is the largest provider of holiday vehicles for rent and sale globally.

We also design and manufacture motorhomes and specialist vehicles via Action Manufacturing. And, what's more, we create and sell digital products, platforms and apps via our technology arm thl Digital.

Within NZ, we also operate the award-winning Kiwi Experience tour products and Discover Waitomo Group.

The pandemic accelerated the growth of the RV category globally, and the wider industry has dubbed 2021 the 'Year of the RV'.

This created the conditions for thl to have a record year for vehicle sales in all countries, far in excess of previous records.

At thl digital, we are passionate about using technology to create inspiring and unforgettable holidays. The delivery team's role is to develop platforms that enable our customers to feel fully engaged interacting with our products and services.

We're on a journey to scale our products and services for the rest of the world, and we're seeking passionate, agile team members to help us achieve this.

Mō tēnei tūranga mahi About this role

Analysing business requirements, creating product backlog items and working with the development team to design and implement the solution.

You will be part of a team building leading digital solutions to enable unforgettable journeys. This role requires at times to be in our Auckland central office along with flexibly to work remotely.

As a business analyst, you will be mainly responsible for the following :


  • Interview end users, stakeholders, and project sponsors in order to capture and analyse business requirements and process
  • Organize and facilitate requirement workshops
  • Create business, functional and non-functional requirement documents
  • Create and manage product backlog
  • Communicate requirements to technical team
  • Work with development team in developing solution
  • Provide project management team with identified risks, concerns, and ambiguities
  • discovered during the gathering of requirements
  • document requirement changes to baseline requirements through standard change
  • control process
  • Take an active part in SCRUM processes
  • Reporting

  • Keep management and project teams informed of progress status against agreed timeframes
  • Escalate any issues to management that may compromise delivery.
  • Relationships :
  • Work together with management in identifying and implementing improvement initiatives
  • Work closely with the other members of the digital team to deliver agreed development
  • projects
  • Maintain relationships with designated 3rd party software suppliers
  • Attend WIP meetings with appropriate teams
  • Skills & Education

  • 2+ years business analysis experience, preferably in a digital, analytics, software or
  • product development environment
  • Experience in the software development process, working directly with developers,
  • testers and non-technical stakeholders in a scrum framework.
  • Experience using project and issue tracking software, i.e. Jira, Asana, Basecamp etc.
  • Experience delivering digital projects in an agile capacity
  • Ability to present product designs and solutions to various stakeholders
  • Ability to establish excellent cross-functional working relationships, and deliver to
  • deadlines in a multi-party delivery model
  • Detail orientated, but work swiftly; balancing your focus on detail and completeness with
  • your stakeholder's perspectives of value of the work / deliverable
  • Good client-facing and internal communication skills
  • Ability to think, plan and act with an innovative approach to problem solving with
  • competing priorities
  • A strong user-centric design mind set
  • Ko wai koe - About you

    If you are a business analyst with a strong passion for automation click apply now to join thl and make a difference!

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