10 years ago, AT's hop card was released, making a pivotal impact for Aucklanders easy journeys. With an unprecedented year and Covid reducing cash options, Aucklanders must now have a hop card for their public transport needs.
The Customer Services - Retail Channel Lead is responsible for the end to end card management process of the AT hop card.
This ranges from ensuring there is sufficient stock availability to forecasting the future market - meeting the needs of the customer.
This role is also responsible for the execution of the retail channels strategy being delivered in line with AT's broader blueprint.
Are you interested in being a part of a team that has a great culture? This is an easy-going team with a get stuff done attitude.
You will be also be leading a small retail team that is provides support services to 90 retailers and 140 pre-paid retailers.
You will :
We embrace inclusion and are a highly diverse organisation. To nurture this, our Flexible Working initiative empowers our people to work flexibly in ways that work for them, our customers and our business.
All flexible working options are mutually agreed between our people and their leaders. We invite all candidates to share early in the recruitment process what flex arrangements might work.
Our values are woven in to all we do at AT. We recently reviewed our values as a team to ensure they reflect how we behave with one another.
Welcoming talent with aligned values is important to us, so we invite you to reflect on our values in alignment with yours, while considering your application with us.
Our values the guide each encounter are :
Manaakitanga - We care ..full stop
Tiakitanga - Safe with us
Whanaungatanga - We connect
Auahatanga - Better, bolder, together
In addition to delivering worthwhile work that matters, we offer our team a raft of other great things! Some of which include :
Sound like you? APPLY NOW