Senior Business Analyst
healthAlliance Group
Auckland Central, Auckland Region, New Zealand
1d ago
source : Auckland Health Jobs
  • Join a collaborative and hardworking team making a difference in NZ healthcare
  • Opportunity to be a key member working on a Regional Transformation Programme
  • Great company culture
  • healthAlliance NZ provides non-clinical shared services with an ICT platform to the four Northern Region district health boards (DHBs).

    Our work supports the DHBs’ collective aim of improving healthcare outcomes for the nearly two million people who live in our communities.

    Technology plays a significant role in the delivery of quality healthcare services and improving patient experiences. We work in collaboration with the DHBs to support their extensive ICT enterprise and to safely accelerate their digital transformation journey.

    Find out more at About the Role : We are looking for an experienced Senior Business Analyst with a great attitude to join our friendly, supportive team on a 2 year fixed term contract.

    You will report directly to the BA Manager, and have in-depth knowledge of outpatient clinical workflows. Some responsibilities of the role are :

  • Develop and modify requirements documentation for the design and implementation of clinical information systems.
  • Critically evaluate information from various sources.
  • In-depth understanding of data collection & validation work required.
  • Distinguish user needs from actual business needs and partner with business users, project managers, programmers, consultants and IT leadership in optimizing the scope, benefits and risks of actual and proposed projects as well as assist in managing stakeholder expectations.
  • Specifically, collect and transform large quantities of information into meaningful business requirements
  • Key roles and responsibility will include :

  • Analyse and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications.
  • Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional and technical requirements documents based on captured data and in accordance with departmental protocol / standards.
  • Convert information gathered into details including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs.
  • Define external interfaces, constraints, quality issues and other non-functional requirements.
  • Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements;
  • assist team in developing solutions.

  • Partner with project managers to complete requirements documentation in accordance with project schedule.
  • Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities.
  • Ensure software development team accounts for all defined requirements in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards.
  • Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials.
  • Perform end user and application support functions including problem solving and resolution of application function defects.
  • Provide systems and application training.

  • Develop and execute project presentations.
  • Participate in the development of various regional training initiatives.
  • Identify opportunities for process improvements and provide analysis and propose change and communicate strategies.
  • About you :

    Ideally we are looking for someone who has excellent communication skills as you will work closely with vendors, data architects and relay current and future state workflows.

    Ideally you would have worked in IT scrum teams and understands Agile software / digital delivery. You should have strong outcome focused documentation skills and experience - processes diagrams, confluence pages, and JIRA.

    You will need to be resilient, and have the ability to adapt to change easily.

    To be successful in this role, you will need :

  • A Master's Degree or advanced clinical degree from an accredited college or university and two years of experience serving as a lead in soliciting, defining, and managing requirements for internally and externally developed software in a clinical, allied health, non-allied health, behavioural health, information technology, information services, business, analytics or related area;
  • or, one year of experience in a relevant clinical and / or healthcare administration role / function.

  • Cite IIBA certification like CHIA, CBAP would be beneficial.
  • At least 10 years of combination of education, training, and experience.
  • Minimum of 8 years of Senior BA experience working in IT scrum teams and Agile software / digital delivery.
  • Minimum of 2 years of experience as a Clinical Business Analyst working in similar large sized transformation programmes in comparable Health Systems.
  • Strong facilitation skills and experience, with effective and useable outcomes in a timely fashion. Outcomes such user stories, process diagrams.
  • Strong outcome-focused documentation skills and experience processes diagrams, confluence pages
  • Demonstrated experience in mapping technical and support processes.
  • Working in health brings its own special kind of reward and we’re passionate about it. Through our people, there’s a collective drive to deliver professional, sustainable and efficient services, creating a workplace that people are proud of in the process.

    We embrace diversity and inclusion and provide a safe and supportive environment where our differences are celebrated and where individuals can thrive.

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