Auckland City, AucklandFull-time, PermanentWe are looking for a Lead UX Designer to be responsible for leading overall design direction for the 9 Spokes user experience and executing a design strategy that delivers effective and engaging interactions for users of 9 Spokes' direct and white-
and a relentless drive for greater speed, simplicity and scalability to ensure that the design of 9 Spokes product makes it supremely accessible, useable and valued by millions of small businesses around the world! As the in-
house expert of UX you will collaborate closely with key stakeholders across the business and externally to understand business objectives, user needs and behaviours and design aspects that could be improved.
In this role you will need to engage actively with Product Managers, Developers, Marketing, Customer Success and Engineering as well as with Enterprise Customers and small business users -
both existing and prospective.ResponsibilitiesLead the overall design direction for the 9 Spokes user experience across both direct-
to-market and white-label platformConduct UX research and usability testing to ensure designs are user centric and targeting well understood needsDevelop and evolve the design system for the 9 Spokes experience ensuring products are world-
supporting 9 Spokes' objective to move at speedParticipate in or lead Design Sprint sessions to unearth and accelerate generation of compelling new concepts -
from ideation to testable prototypesRequired Experience5 years+ UX design experience and clear evidence of compelling and successful UX / UI designs (SaaS experience preferred)Proficient in wire-
9 Spokes values driven individuals capable of producing outcomes, but who also enjoy opportunities to think and solve issues creatively.
This is a hands on role in a dynamic, exciting and well-funded global early-tech business. The successful candidate should be confident with excellent communication skills and comfortable operating with multiple hats and working in a fast paced, fun environment.
If you have the relevant skills and experience, are passionate about design and are eager to learn more apply now as we're keen to get you started ASAP!About 9 Spokes9 Spokes is a business tracking and insights tool that enables SMBs to harness the power of their data to improve performance.
SMBs can connect their cloud software to the 9 Spokes platform and use the Tracker tool to get a comprehensive, near real-
time picture of how they're performing across the metrics that matter most - so they can make quick, sharp decisions that impact growth.
9 Spokes is available to SMBs directly through 9spokes.com and as a white-labelled platform for enterprise customers, including banks and other financial services providers.
The Enterprise Edition allows banks, under their own brand, to deliver richer and more engaging experiences to their SMB customers.
Through permissioned access to their SMB clients' data, banks get the insights they need to offer products and services that are better tailored to their small business customers' needs.