Resource Coordinator After hours-Enliven
Presbyterian Support Northern
Auckland, NZ
6d ago

Resource Coordinator After hours-Enliven

  • Healthcare & Medicine
  • Resource Coordination
  • Auckland Central
  • 15 / 10 / 2020

  • Call centre or customer service experience is a must-have!
  • Are you super organised & a whizz at planning?
  • Saturday & Sunday shifts-part time permanent role
  • Enliven is a provider of home based services across the Upper North Island.

    We are looking for a Resource Coordinator to join our current After Hours Team, who are responsible for all non-clinical after-hours communication with support workers and clients.

  • Working on behalf of our regional team, you will be the first point of contact for meeting the changing needs of our clients and staff;
  • ensuring rosters are successfully managed and support workers are appropriately allocated. This is a busy role and not for the faint-hearted, so you must enjoy the challenge of a high-pressured work environment.

    You will have fixed shifts within the After Hours service, which will be Saturday & Sunday from 06.30am to 16.00pm based at Enliven Auckland (Onehunga).

    You will be expected to occasionally cover Public Holidays day shifts and evening shifts for other After Hours team members when they take leave, so some flexibility is needed.

    There is also the possibility that you could pick up additional permanent hours and / or days in the future. To be successful in this role, we need to know you :

  • Are a self-starter with excellent time management skills
  • Have exceptional written and verbal communication skills
  • Are highly computer literate, with database experience
  • Are able to problem solve, and show initiative
  • Show high attention to detail
  • Are empathetic, with great interpersonal skills.
  • Enjoys the challenge of a busy work environment
  • The successful applicant needs to be available for training during weekday business hours. If this sounds like an opportunity, you want to take up, apply now.

    For more information contact Cynthia Sy at ph 09 269 1303

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