Technical Business Analyst
Auckland, New Zealand
4d ago

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our Team

We take pride in what we do and who we do it for. As a well-established team we have a good mix of senior through to junior- level roles, and we encourage everyone to come to work in their own skin, be yourself and most importantly have fun.

We are a diverse, high performing ERP Systems team who support Datacom with internal projects around business and process improvement and transformation.

About the Role

We’re looking for a Business Analyst to join our team and own outcomes in an internally facing role. This role will involve analytical business analysis, requirements gathering and influencing decisions within the ERP Systems space across multiple projects.

You will play a key part in mentoring and leading a small team of Business Analysts and will use your expertise to lead transformational and business improvement focused projects.

What you’ll do :

  • Understanding of our requirements and the ability to translate them into technical language
  • Experience working on a broad range of complex technical activities
  • Create quality user experience designs
  • Establishing user personas and journeys
  • Creating documentation such as user cases, prototypes, specifications, wireframes, proposals and strategy documents
  • Influencing change that increases team performance at a sustainable pace.
  • Building and promoting an open, trusting and respectful team environment; facilitating discussion, collaborative decision making and conflict resolution
  • About you :

    Pivotal for success in this team is your commitment to agile principles and practices, along with a passion for driving the customer experience on technically-lead projects.

    And of course, key is the ability to communicate with stakeholders to elicit requirements and seek opportunities to improve their business.

    Your background :

  • Minimum of 3 years’ experience as a Business Analyst within the technology or software development sector
  • Business analyst with experience within ERP, technology and transformational projects
  • An understanding of systems architecture and change controls
  • Experience in ERP systems, Microsoft technologies and related projects
  • Ability to influence stakeholder relationships and drive team performance
  • Experience in systems evaluation and design
  • Previous technology experience
  • Excellent documentation and communication skills
  • Project experience with agile or Kanban methodologies
  • Solid understanding of best practices and processes
  • Ability to turn business cases to meaningful visual presentations
  • The Nitty Gritty

    We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies.

    We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations.

    With this comes a long list of significant clients. Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds.

    We are local at heart, yet world-class in capability.

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