Nature Guide - Caves
Real Journeys
Te Anau, NZ
2d ago

Exciting opportunity for an outgoing character with a passion for people and the outdoors to join a tightknit team in Te Anau, showcasing the everchanging environment of the Te Anau Glowworm Caves to our guests.

Your shift starts by jumping on the Luminosa, which will take you across Lake Te Anau to the caves. Whether you're crewing on the boat, guiding through the caves or working in the on-site canteen, you're sure to learn a lot and experience plenty of variety.

When you're not hosting guests, you'll be ensuring the Te Anau Caves and surrounding area is presented to the highest of standards! This is a full time, fixed term opportunity.

As part of the role you will :

  • Assist guests and provide high levels of customer service, with manaakitanga central to all you deliver
  • Deliver clear, exceptional commentary whilst guiding guests safely above and below ground
  • Answer any guest queries and advise on local knowledge
  • We are looking for someone who has :

  • Someone who can anticipate guests' needs and consistently provide top service;
  • Strong communication skills able to connect with guests from all demographics;
  • Most importantly - a lively team player who enjoys doing what's required to ensure a remarkable customer experience;
  • Previous guiding experience would be advantageous
  • What do you get out of this?

  • Opportunity to gain a NZ Certificate in Domestic Maritime Crewing
  • Experience Stewart Island with a friend free of charge
  • Experience Queenstown Jetboating & Rafting with a friend free of charge
  • Experience Milford and Doubtful Sound with a friend free of charge
  • Heavily discounted Walter Peak dining experiences for you and a friend
  • Who are we?

    We are real people in real places delivering real experiences.

    Enabled by tourism, our vision is to be a leading conservation business. We are committed to the future of sustainable tourism while honouring our past.

    Our guest centric attitude is fuelled by our promise to deliver Aotearoa's most unforgettable experiences.

    Here at RealNZ we encourage people to be themselves, respect the environments we operate in and respect each other. We are committed to empowering people, so they can have a voice, be heard and be present.

    Our people and our experiences stretch across our most remote islands and fiords to our snow-capped maunga; we are a diverse group of people, and our passion to share incredible environments and experiences with guests drives us every day.

    Join us on our mission to conserve nature, share our history and culture and have fun every step of the way.

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