Retail Sales Representative Customer Services Tourism Industry Waiheke
Fullers Group Ltd
Auckland, Newzealand
5d ago
source : Hireejobs

Retail Sales Representative Customer Services Tourism Industry Waiheke About us Sometimes we feel the need to pinch ourselves Because that s us out there On the Gulf And getting paid for it Fullers360 was born of a love for the Hauraki Gulf in 1981 And 35 years downwind our network unifies the entire Gulf Through a reliable network and the passion of 350 crew and staff Fullers360 ferries nearly 6 million people every year getting commuters to work and visitors to play We re in an exciting phase of growing our tourism market restless to elevate the experience we deliver to every single one of our customers Our Purpose Unifying the Hauraki Gulf by bringing together friends and whanau supporting communities and businesses opening up treasured destinations and sharing our local taonga About the role As a Retail Sales Representative you will be working in our front line Matiatia ticket office on Waiheke Island which is the first point of contact for many of our customers Our team ensures that all customers have a fantastic experience before even stepping on board Our Retail Sales Representatives are responsible for a wide range of duties including ensuring the overall customer experience for our customers before they step onto our vessels With the destinations we visit our team are passionate about the outdoors and tourism and enjoy sharing this knowledge with our visitors as they explore some of the best destinations in New Zealand We are currently looking for an energetic team player to join our Customer Services team on a Permanent Fulltime basis This is a role full of customer interaction where you will be responsible for providing information and general assistance to our customers What we are looking for You will need to be a people person with great customer service and excellent communication skills as you will be assisting customers to face to face and helping them plan their experience with us Someone who is outgoing reliable and has a positive attitude Excellent communication skills Previous experience in customer service desirable Ability to build and sustain relationships with our customers Promotes a positive team atmosphere You must live on Waiheke Island Our Company Values Welcoming There s nothing we love more than being able to call the Hauraki Gulf home But sharing it with others comes pretty close Restless We re hungry for innovation and excellence and always on the lookout for The Better Way Safe Shipshape Our operations run like clockwork so we can look after those on board Straight up We say what we mean and we do what we say Owning it We re an efficient team and rely on each other And people rely on us for a seamless experience Let s not let them down Benefits Fullers offer many benefits including Discounted gym membership Discounted healthcare Leisure travel As Fullers operates 7 days a week this position is on a roster basis between the hours of 5 30am 7pm and will include some weekend shifts and public holidays Due to the nature of shift work involved applicants are required to have a full drivers licence and their own transport Candidates must have the legal right to work in New Zealand How to apply Please submit your CV and a cover letter telling us why you are the best person for the role

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