IMSG Desktop Support Technician - KSC - ESR
Science New Zealand
Wellington, New Zealand
18d ago

IMSG Desktop Support Technician

Permanent Full time

Kenepuru Science Centre, Porirua

ESR is currently recruiting for an experienced Desktop Support Technician to provide second level desktop support to all ESR staff on IT queries relating to Computer Support.

The role delivers a key communications channel between the Information Management Service Group team, the Service Desk and the rest of the Organisation.

To be successful in this role you will have level of initiative and flexibility appropriate to the nature of the role, and

  • have a relevant tertiary education or
  • equivalent experience or a Certificate in Computing
  • Industry Certifications (eg ITIL foundation Certificate, A+, NZ Relevant Microsoft Certifications in computing.
  • Skills and experience required for the role are :

  • 2+ years ICT Desktop Support Engineering
  • Previous support experience within a service desk or helpdesk environment for a minimum 1 years
  • Knowledge of and experience providing 1st & 2nd level technical support within a Windows environment, including
  • Microsoft Windows Desktop
  • Microsoft Windows Server
  • Microsoft Exchange
  • Microsoft Active Directory
  • Microsoft Office
  • MX-One Telephone Solution
  • A current full drivers licence
  • If you are looking for an IT service opportunity in an organisation full of people who are passionate about what they do, then we would like to hear from you.

    A pre-employment drug-screen, disclosure of criminal charges / convictions and the provision of a staff elimination DNA sample are conditions of employment for this position.

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