Team Leader Human Resources
New Zealand Customs Service
Auckland, NZ
19h ago

About this role

Leading a mixed team of six Senior HR Advisors and HR Advisors across three national locations, we will be looking for you to :

  • provide excellent technical advice and leadership on HR and employment matters
  • lead the HR Advisory team to deliver high quality, responsive and timely customer service to managers and staff
  • develop expertise and grow confidence within the team to individually manage HR issues
  • contribute as a leader to the priorities of the wider People and Capability Group and Customs' strategy
  • use metrics and analytics to measure and demonstrate the provision of timely and consistent advice
  • timely updates to HR policy in line with business needs, legislative and regulatory requirements.
  • Ko wai koe About you :

    We need someone who can take the lead for Customs in this critical function and deliver results for the business in ways that meet and uphold our values.

    Skills and Experience - to be successful in this role, you will be able to demonstrate :

  • 5+ years' experience managing employment issues and providing advice on complex employment matters either directly for an organisation or in an advisory role, e.g. employment lawyer
  • team management / leadership experience ability to grow individual and team capability and knowledge
  • ability to provide clarity and direction across the HR advisory spectrum
  • direct experience of investigations, mediation, contracts, staff movement, disciplinary processes
  • internal and external stakeholder engagement including union partners
  • knowledge of how to set, monitor and lift service levels
  • experience using HR data and insights to understand trends and improve on service levels
  • a commitment to building Māori capability - both personally and within your team.
  • You will report to the Manager HR Service Delivery and form part of our HR Service Delivery leadership team.

    The mid-point of the band for this role is approximately $153,000 with further room for progression through the band. The appointing salary will be based on skills and experience.

    Me pehea te whakauru How to apply :

    To join Customs in any role you must be a New Zealand citizen or NZ permanent resident *.

  • A New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last 5 years and resides in NZ at time of application;
  • OR a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years and resides in NZ at time of application, but may have been absent from New Zealand for periods of six or more months within the past five years, preferably in one or more of the following countries : either Australia, Canada, UK or the USA.

    You will be required to provide overseas police certificates for these periods spent outside of New Zealand.

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