NL Christmas Customer Service Rep – New Lynn
Noel Leeming
Auckland City, AUK
3d ago
source : ExploreJobs

Company DescriptionIt's that time of year again, Christmas! This is our craziest, most exciting time of the year and we are on the look out for people to help our stores out!Delivering the best in technology and appliances starts with service and our Passionate Experts are key to our success.

The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live demonstrations, the offering of support and advice, and delivering and installing purchases.

Job DescriptionOur Christmas opportunities are Fixed Term and you will be required to work through the holiday period.You enjoy a fast-paced environment with lots of variety, and you aren’t afraid of digging in hard to get things done.

You’re someone who likes working and sparking conversations with customers, and ensuring their experience is exceptional means the world to you.

You thrive on teamwork, and morale is a big priority of yours because you love it when the team is humming. You’re excited about building a career in retail, love our products, and want to share your enthusiasm with our customers.

Do you see yourself in one of our uniforms? We do. Try us on for size!Qualifications0 - 3 years experience in retail, hospitality or a customer facing roleExcellent Communication SkillsPositive, can-do attitudeCapable of undertaking heavy lifting, climbing ladders and being on your feet for long periods of timeAdditional InformationDeliver an excellent standard of customer service to both internal and external customers, ensuring a positive and professional attitude to workUnderstand the value of creating memorable and meaningful experiences for our customersUnderstand the layout of the department, including knowledge of where specific products are shelvedProactively interact with the customer to identify the appropriate products to meet their needsFollow all customer service policies, including appropriate and efficient escalation of enquiries and / or complaintsPossess in-depth knowledge of the product catalogue in specialist area, offering advice to customers where necessaryRun exciting promotions to engage customersDemonstrate you are a team player by communicating effectively with others and supporting in any other duties instructed by the Store ManagerEnsure processes are followed explicitly and company guidelines are upheld at all stages of the customer experienceMaintain work area to an excellent standard, ensuring it is presentable and functionalBe passionate about helping customers, to drive salesDue to the high volume of applications please bear with our hiring managers whilst they review these.

They will be in touch via phone or email regardless of whether you are successful or not.

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