Customer Service Agent
NZ Recruit
Auckland, Auckland
5d ago
source : ExploreJobs

Auckland City, AucklandHere at 2talk we make award winning VoIP solutions which enable our customers to take control of their business.

We are innovative and like to be ahead of the game through smart intuitive functions. We have a rare opening for a switched-

on team player to join our small but outstanding customer service team.You will be required to perform a variety of tasks and in return will be provided plenty of opportunities to upskill and gain industry experience.

On a day to day basis you will independently triage account and billing queries, inbound sales, account setup, and you'll action emergency escalations via multiple channels including chat, email, phone and tickets.

We are looking for someone with outstanding customer service skills along with the following attributes;Fantastic customer service skillsStrong problem-

  • solving skillsPrevious experience in the telco industry preferredGreat verbal and written communication skillsAbility to work independently and autonomouslyDesire to learn and growSense of humorLegal rights to live and work in New ZealandSome other cool things;
  • We have a close and dynamic team environmentYou'll be rewarded with great benefits and a competitive salaryWe have an amazing office space right in the heart of Auckland City on Queen StreetDon't miss out and apply for this opportunity now!

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