Customer Service Representative
NZ Recruit
Auckland City, AUK
3d ago
source : ExploreJobs

We are looking for an experienced Customer Services Representative to join our Supply Chain Team on a 12-month Fixed Term contract.

We are looking for a team player with accurate data entry and attention to detail. This is a key role within the business, where the successful candidate will be responsible for processing orders as well as promotional and pricing claims and resolving customer queries.

Key Responsibilities : Processes all claims received by EDI, phone and email channels in a timely mannerAnswers calls and email queries from internal and external customersLiaise with Accounts Receivables, Accounts Payable, freight and warehouse suppliers as requiredBuilds sound business relationships internally and externally through service responsiveness and applying customer and promotional knowledgeBroader Supply Chain stretch projects for the right candidateOur successful candidate will have : Experience working in a customer service representative roleThe ability to manage multiple requests and problem solveOutstanding communication and interpersonal skillsStrong attention to detailWorked in a team environmentWhat we will bring : Genuine focus on your development with access to world class trainingGlobal health and wellbeing program to support work-life balanceOpportunity to make a difference with our volunteer and ambassador programsWork within an environment where pets really are our best friends, with dogs in the officeApplications close 3rd October 2021

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