Ocean Export Agent
Auckland City, AUK
15h ago
source : ExploreJobs

Company Description We’re not in the shipping business; we’re in the information business -Peter Rose, Expeditors FounderAs a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents.

Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions.

Expeditors is headquartered in Seattle, WashingtonJob DescriptionEnsure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Ocean Export Files and reportingUse Global Ocean Export Monitor on a daily basis.

Ensure documents are timely sent and Shipping notices communicated to overseas and customersEnsure accurate and timely client and vendors billing & payments.

Interact with our customers in arranging their international shipments, meeting customer service standards.Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).

Meet compliance at all times to regulations internal and external in accordance with government regulations.Understand department process flow, and looking for best practices to improve operational efficiency and productivityEnsure all customers standard operating procedures in place and updated in Customer SOPMeet KPI standards in accordance with the Company’s proceduresOverseas communications, timely responses to emails and requests (internal and external) 24HoursEscalation of problems to Management when necessaryPromote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Meets company standards of 52 hours training per year per employee.Attend training classes when required.Complete mandatory training when required.

Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Adhere to the company’s 10 cultural attributes : Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary.

QualificationsKnowledge : Basic knowledge of Shipping & International trade is preferable.Skills : Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

  • Pro-active, strong organizational skills.Good Microsoft Office and computer skillsFluent in English.Behaviours : Positive and willing to help attitudeTraining Requirements : Meet company standards of 52 hours training per year, including as needed management / leadership trainingEducation and Experience : 6 months to 1 year related experience and / or training;
  • or equivalent combination of education and experienceAdditional InformationOther BenefitsMedical insurance.Employee Stock Purchase Plan.

    Training and Personnel development plan.

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