Senior Business Analyst
Vodafone New Zealand
Auckland, New Zealand
5d ago
source : Findojobs

Tihei mauri ora! Tena koutou katoa.Behold, there is life! Acknowledgement to all. At Vodafone, we’re committed to : Providing a friendly and diverse workplace environment where you can manage home and work balance through our leading flexible working practises.

Supporting our communities through the Vodafone New Zealand Foundation with an ambitious goal to halve the number of disadvantaged young people in Aotearoa by 2027.

Encouraging our employees holistic wellness through our world-leading Wellbeing program. Our Technology team are on the cutting edge of technology, we are changing the technical landscape of New Zealand.

We are proud to be supporting businesses through technology and partnerships to be Ready to take on complex solutions and achieve huge millstones.

This is only made possible by our diverse team of experts that understand the technical and commercial environment our customers operate in and will operate in, in the future.

  • The purpose of the Senior Business Analyst role is to ensure the development of fit for purpose solutions and processes, inclusive of consideration of Customer Experience (CX), and User Experience (UX), by performing end to end requirements elicitation, documentation, and analysis;
  • as well as business process mapping, analysis and design. This role’s accountabilities span all business functions of Vodafone, including Consumer, Enterprise, and Customer Operations ensuring that Vodafone’s strategic and tactical objectives are realised in the solutions that IT & Digital delivers.

    What will I be doing? Execute project scope analysis, documentation, and approval to proceed with the initiative. High quality analysis and requirements definition, including advocacy and SME input into the process frameworks and applications of the organisation.

    Ensuring project requirements are accurately represented in solutions developed and implemented into production environment.

    Process design and change managemen.t Delivery of the end to end analysis and process design to ensure timely and accurate resolution of quality and initiatives impediments.

    Embed key customer experience considerations and digital channel impacts into projects early in the project lifecycle. Contribute to developing quality standards for BA outputs and other improvement initiatives, including documentation, completeness, and traceability of requirements.

    What will I bring? Extensive experience as a Business Analyst, with some experience as a Senior, ideally operating within a telco or technology business.

    Experience of enterprise analysis and process design. Familiarity with analysis toolsets such as Jira, Confluence, Bizagi, Promapp, Enterprise Architect, and Aris.

    Strong skills in identifying, developing and implementing business change and process improvement initiatives. An understanding of Telecommunications frameworks and applications would be highly desirable.

  • As well as a highly competitive salary; you’ll also receive a range of benefits by being part of the Vodafone team. You’ll have access to;
  • health insurance for you and your whanau, a fully subsidized mobile plan and smartphone for business and personal use*, the ability to work flexibly, My Day Leave for that day when you just need time out, two weeks paid volunteer time to support your community and when you need it, access to our world-

    leading parental leave policy. Joining the Vodafone whanau will stretch you, challenge you and provide opportunities you’ve been seeking to expand your career.

    You’ll engage in unique workplace experiences, be exposed to exciting and innovative technology, and gain opportunities for learning beyond Aotearoa.

    Me mahi tahi tatou mo te oranga o te katoa We work together for the benefit of all-

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