Customer Insights Specialist
80 Queen Street - Auckland, NZ
8d ago

BNZ Markets has a strong and growing business in New Zealand. We provide our customers with risk management products and services including foreign exchange, interest rate and commodities risk management, pricing and transacting deposits and fixed interest securities.

No matter how simple or complex their needs, we provide guidance, competitive pricing and efficient execution of financial markets transactions.

We have an exciting opportunity for a technical data specialist to help create customer information sets through data analysis and interrogation.

The role includes surfacing data that provides insights that can be used and explored to create business development opportunities and customer strategies.

What you'll be doing :

  • Managing and standardising various data sources for Markets business interrogation.
  • Working collaboratively with cross functional teams to maintain and support the way Markets gathers and utilises various sources of data within the Bank.
  • Working with other business team members to understand data outcomes and assist to deliver business insights into customer behaviour.
  • Contributing to the provision of reporting, information and insights into the Sales and Marketing businesses.
  • Assisting with the data feeding the design and delivery of digital marketing campaigns, landing pages and communications to customers.
  • What you'll bring :

  • Your professional experience and knowledge of financial markets.
  • At least 5 years in banking with a speciality in Markets, Corporate or Institutional Banking.
  • Experience working with processes in provision of financial markets sales data and supporting technology.
  • Self starting capability with strong critical thinking, analytical and problem solving skills.
  • Excellent relationship management and influencing skills.
  • We're a flexible employer, we value diversity, and we have a great range of benefits. If you're ready for your next career step, we'd love to hear from you.

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