Senior Credit Controller
Waste Management
East Tamaki
6d ago

Do you enjoy a challenge and being part of a successful team in an essential service?

Waste Management NZ Limited is New Zealand's leading resource recovery, recycling and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources.

Put simply, sustainability is what we do.

We have a great opportunity raised for an experienced Credit Controller to join our successful team based in East Tamaki.

This is a great opportunity for someone who enjoys working with multiple systems and able to multi-task. As a person, you are goal oriented, dedicated and resilient and someone who thrives under pressure.

Your key responsibilities will include :

  • Supporting the team to achieve our monthly business cash collection targets;
  • Proactive calling customers to discuss their accounts;
  • Ensuring customer payments are allocated correctly to customer accounts;
  • Building strong relationship with our customers;
  • Investigating and resolving queries relating to non-payment of invoices;
  • Ability to critically analyse situations and proven problem solving abilities.
  • You will make and receive collection based calls and provide solutions to our customers who have debt related issues. Ensuring compliance and a high level of customer service on each call, you will work to targets and KPIs.

    Your proven record of consistently meeting monthly KPI’s based on current and outstanding measurements is crucial in this role.

    To be successful in the role, you will need to have relevant working experience in a large collection team on high volume ledgers over 2000 customers.

    We are looking for a great team player with a 'Can Do' attitude and demonstrates excellent communication skills and a solid background in credit control.

    You will have positive customer first approach with excellent customer service skills. Your innate ability to manage time will prove invaluable with variety comes juggling multiple tasks and deadlines.

    In return, we offer you an opportunity to be part of a great team committed to providing a comprehensive one-stop service to meet a broad range of facility, waste, recycling and industrial needs of our clients.

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