Customer Liaison
Fulton Hogan
Auckland
2d ago

Benefits

  • Help build a thriving community future for Tamaki Makaurau
  • Newly created role! Make your mark in the business
  • Competitive Salary & Career Progression opportunities
  • The Opportunity

    We are looking for a highly organised Customer Liason to join our regional Maintenance team based out of our Mt Wellington site.

    In this role you will be engaging with multiple stakeholders and communities across Auckland to ensure an excellent customer experience across the many projects our Auckland Maintenance team are a part of.

    We need someone that can develop and maintain strong and enduring relationships and contribute positively to developing and implementing continuous improvement across the region.

    You will be Responsible for?

    We are looking for someone who can :

  • Aid in the growing maintenance division with stakeholder communication and advisory matters
  • Assist Project team in developing an effective communication and delivery of construction works by managing and providing positive customer experience
  • Foster and maintain good relationships with partners, stakeholders, directly affected parties, and the wider community.
  • Play an integral part in bids to market blue culture with the community and customers.
  • Write, deliver, produce high quality collateral to target audiences and recommend appropriate channels to reach target audiences.
  • What we need from you?

  • Excellent relationship building skills
  • Previous experience in stakeholder & customer liaison essential
  • Exceptional Microsoft Office skills
  • An attitude that encompasses our REAL values! Respect, Energy & Effort, Attitude & Leadership
  • Exceptional written and verbal communication skills and conflict resolution abilities
  • Full Licence
  • Fulton Hogan Philosophy

    We build and maintain critical infrastructure that connects and enhances communities across Australia, New Zealand and the Pacific.

    Everything from roads and bridges, to airports and utilities. We’re committed to ensuring the Good Work we do will make a positive difference to the quality of life for our people, our customers and the communities we all call home.

    Our continued success relies on generating new and diverse ideas, which is why our Good Work’ culture encourages ownership and empowerment, while never forgetting the importance of balancing life’s priorities.

    All successful candidates must under-go and pass a pre-employment medical and drug screen.

    We celebrate and embrace diversity across our business and are committed to equal employment opportunities.

    We believe in the value that diversity brings to our team and people who share our REAL values are encouraged to apply

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