Service Centre Manager (Permanent), Canterbury Region
New Zealand Government Jobs
Canterbury, New Zealand
8d ago

Job Description

Ministry of Social Development

Service Centre Manager Canterbury Region

Job Ref : #27088

We are looking for an enthusiastic people leader to become a member of the Canterbury Leadership Team at Work and Income.

The role of the Service Centre Manager is to provide effective leadership and efficient management of services that contribute to individual, family and community independence.

You will be an innovative and inspirational leader within a busy service delivery environment. Your focus will be embedding an outcomes-

focussed culture, where transactions are done on-line or over the telephone, allowing our site-based Case Managers to move people closer to independence and connect them with jobs.

Your leadership will ensure the service centre performs professionally, effectively and efficiently and in a way that constructively supports people into employment.

You will be a proven change leader (at a strategic and operational level) as you will be responsible for leading the successful implementation Regional and National initiatives that achieve successful outcomes.

Key attributes needed

  • An ability to create a compelling vision that motivates the team to achieve
  • Innovation, with the ability to strategically position the team to maximise results
  • Excellent communication and interpersonal skills
  • Strong organisational and planning skills
  • Flexible, pragmatic and able to work at a fast pace
  • Proven relationship management skills
  • Service excellence will resonate strongly with you, and you will play a key leadership role in an integrated services response, fostering an environment where social service agencies work together to achieve positive change in the lives of people, their families / whanau and their communities through the timely and seamless delivery of client centred' services.

    How to apply

    Internal MSD Employees please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.

    All external applicants please apply through the apply button and upload your CV and cover letter to our applicant tracking system.

    Please note all applications must be made online.

    Please apply with your CV and Cover Letter outlining your relevant skills and experience. In your Cover Letter please ensure you address the Key Accountabilities / Success Factors in the position description and Key Attributes noted in the advertisement.

    For any questions please contact Aimee Marshall at Aimee.Marshall025 or (03) 961 4358.

    Applications Close Sunday 20th January 2019

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