Product Manager
Auckland, NZ
5d ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.

This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections.

Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

What you’ll do as a Product Manager in Xero Xero’s Business Products’ portfolio offers several products that support small businesses.

We have a number of teams in this area in Auckland, to help small business owners build better workplaces by freeing up time to focus on their people, not processes and paperwork.

This role is in the problem space of Modern awards to help Australian small business owners pay staff accurately as per their entitlements.

Modern Awards in Australia set out pay rates, rules around breaks, overtime and specific allowances employees qualify for.

Complying with the 100+ Modern awards is a real challenge for small businesses and there is a lot Xero can do to help. Interested?

Read on...As Product Manager, you will drive strategy and direction of this problem domain, then lead an agile delivery process to make it happen.

The core purpose of your role will be to identify the highest value opportunities and either coordinate, collaborate on or solve this with your team of talented engineers and subject matter experts and the autonomous product teams that own the overlapping domains.

This means you will :

  • Deeply understand customer problems and will be the champion of the what’ and the why’ and deliver value through defining, driving and executing a product roadmap aligned with the company vision.
  • Conduct research initiatives with stakeholders and end-users, then synthesize insights into actionable next steps and decisions
  • Understanding and being able to navigate the high complexity of the domain and provide a clear direction for the team
  • Bridge business goals, user needs and feasibility as you help design and ship product
  • Confidently run a room as small as three members to large workshops, while drawing out all the voices by facilitating the right activities to get to the right information
  • Oversee and guide the delivery side of the product, including facilitating agile rituals where necessary and offering guidance and support to the new BA and experienced team
  • Act as an ambassador for your team and the product while working closely with key stakeholders ranging from strategy, product marketing, data and research teams
  • Working closely with your peers across Xero to deliver quality software with amazing user experiences that tackle real customer problems
  • Work with design, research, strategy, data, and product marketing teams to drive feature penetration and undertake competitor research to uncover customer needs and new product value propositions, delivering quality software with amazing user experiences that solve real customer problems.
  • Most importantly, you’ll cultivate a fun, rewarding, innovative and outcome-focussed culture that lives and breathes Xero values.

    What you need to be successful in this role :

  • Previous experience as a product manager or product owner.
  • Ideally experience in a Saas environment but other comparable technical exposure will also be considered.
  • You are comfortable with ambiguity. You can work in an iterative and incremental way, balancing many different inputs and constantly making tradeoffs.
  • Working with designers and developers to rapidly ideate, refine and build and ship SaaS products.
  • Demonstrated experience in defining product roadmaps and strategic planning
  • The ability to communicate, build strong relationships, manage stakeholders, facilitate and collaborate to smooth the path of your product and your delivery team across the business through to market launch.
  • Things are constantly changing around here so you'll also have the ability to break down complex problems, deliver real-world business outcomes and handle those changing priorities.
  • Love of building beautiful, quality software, coupled with a knowledge of design thinking.
  • Xero is an inclusive environment, with people who will respect, challenge, support and mentor you to do the best work of your life.

    Where creativity, innovation and continuous learning are encouraged and celebrated. Whether you're after a workplace with a social vibe, or a workplace which understands your family, sport or a side gig is the priority or something in between - Xero can be all of that and more.

    At Xero, we trust you to build your career to the best of your ability and we will support your desire for learning with training and career mentorship to help you flourish.

    As part of our awesome package, you’ll receive Xero shares and a Life Insurance package as well as a variety of other perks to make your time here that much more fun.

    Our facilities and PX teams work hard to give us great workspaces with all the tech company perks.Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.

    Please include a cover letter in your application, telling us why you’re a great fit for this position.

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