Technical Services Team Manager
4d ago


Location :

Fujitsu is a diverse global organisation with over 120,000 employees, offering a full range of technology products, solutions, and services to customers in more than 180 countries.

We know that using our experience and the power of ICT to shape the future of society with our customers can only be achieved through a flexible and respectful approach to work.

Fujitsu Oceania is focussed on winning our customer’s trust to improve their businesses, supporting our people to reach their full potential and doing good things for society, all whilst delivering sustained profitable growth.

Work with a giant of technology :

We are looking for a Technical Team Leader to support a talented team of individuals whose specialist skills include DBA’s (Oracle and SQL), Unix and Middleware.

You will be responsible for the delivery of cost-effective, competent and timely services to our customers in what we describe as this mid-range area.

You’ll be interacting daily with the customer, as well as Fujitsu’s Service Delivery team, around incidents, projects and other initiatives across the technologies described.

As Team Leader you will supervise the day-to-day tasks of the Engineers and DBA’s and ensure work is allocated amongst the team for maximum output.

While you are not expected to be an expert in all the technical areas covered, you should have enough experience to understand the fundamentals of most areas, and possibly be a specialist in one.

Building your own path to success :

To thrive in the role, we anticipate you will need to have :

  • Proven leadership capability
  • Previous customer facing experience, where you have acted as the primary escalation point
  • The ability to engage with and work across a range of professional levels
  • A strong technical understanding in one or more of the mid-range technologies mentioned.
  • Excellent interpersonal, verbal and written communication skills
  • Solid foundation and understanding of ITIL processes.
  • Come Share our Vision :

    We aim to create an employee experience that embraces diversity, inclusion and belonging. We’re focused on flexible work options and a range of rewarding benefits.

    If you want to work in the way that suits you and our customer’s best, come and find your future at Fujitsu.

    Work your own way : https : / / / au / about / careers / own-way / index.html

    Achieve together : https : / / / au / about / careers / achieve-together / index.html

    Our Process : https : / / / au / about / careers / trusted / index.html

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