Novotel Hamilton Tainui
Nth Island – Other, North Island, New Zealand
6d ago
source : Accor Hotels

Job Level

Job Fixed-term contract : No Status Part Time Anticipated Start Date 15-07-2019


Level of Education Vocational education Areas of study Hospitality Professional experiences 1 to 2 years Languages essential English

Essential and optional requirements

  • Go the extra mile in order to exceed guest expectations
  • Strong computer skills (previous experience with Opera PMS an advantage)
  • Be reliable and punctual
  • Professional personal presentation
  • Pleasant and friendly with excellent communication skills
  • Ability to work unsupervised while showing focus and initiative
  • Flexibility to work varied hours over a 7 day basis including morning, evening, night shifts and weekends
  • A FULL and clean New Zealand drivers’ license with the ability to drive manual and automatic cars
  • Physically fit and able to lift and carry guest luggage
  • Key tasks

  • Respond to guest queries, providing local and tourist information
  • Attend to incoming calls in a professional and polite manner
  • Maintain strict security procedures to ensure guest confidentiality and safety
  • Transfer, storage, and handling of guest luggage and property
  • Park and retrieve cars in a safe manner as part of the hotels valet service
  • Assist with any general enquires and daily duties as required
  • Cooking room service on the night shift
  • Promotion of our loyalty scheme
  • At Novotel, we grow faster

    Feel fully responsible, be autonomous, adaptable, professional, have a love of adventureand a desire to stretch your limits : that’s the Novotel spirit .

    An international brand with a network of 400 hotels in 60 countries, Novotel’s successis due to the professionalism and enthusiasm of its 30 000 employees whohave been embodying the brand’s ideals for over 40 years.

    DNA of the brand, innovation is at the heart of the promise made to employees : "At Novotel, we grow faster" . To transform this promise into reality, Novotelhas implemented a unique human resources policy declined around five mainprofessional career paths.

    Novotel accompanies each employee throughout their career.Integration, geographic mobility, bridging provision, skills development everyoneis given the opportunity to progress quickly and go further. Impossible is not Novotel.

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