Customer Service Agent - Talent Pool (846)
1d ago

Job Description

Could you talk on the phone all day?

Do you like having all the answers?

Do you care about helping and listening to others?

If you answered yes to all of these questions, we want to hear from you.

At Probe Group, we're all about Purpose, People and Passion. We work hard and love a good challenge (or multiple). With clients spanning across Australia, New Zealand, and the Philippines, we’re no stranger to thinking big and working with innovative minds to achieve great success.

We’re dedicated to doing things better than the day before, and our exponential growth over the past three years is living proof that we’ve stayed true to this ethos.

At Probe, expect to think differently, challenge the norm and find your purpose.

Now, enough about us. Let’s chat about you.

In this role you will be chatting with our customers making sure they have all the information they need, feel they are being heard and actions are being taken.

Think of it as making a 5 minute friend every 5 minutes. You will be a peacemaker. A quick thinker. You will thrive on solving the tricky stuff.

You’ll know your way around a computer. You will think inside and outside of the box.

If you’re interested, here is what you need to know.

This advertisement is not for a specific role or client. You are applying for a spot within our 'Talent Pool'.

You will be considered for upcoming casual, part-time, and full-time opportunities that become available across a number of our clients.

Some roles may require you to work from home, others may be in our office located in Ellerslie, Auckland.

Specific details regarding requirements will be discussed post your successful completion of our online interview.

We’re looking for passionate people to join the Probe family.

Our promise to you.

There is no rule that says that work can’t be fun. We promise that every day will be different and that fun will be had.

We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture.

We’re committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE.

Investing in our PEOPLE, and being PASSIONATE about what we do

Apply now to be considered!

Due to the current climate, we are receiving a high volume of applications. Regardless, we promise to provide you with an outcome on your application.

We want to know who you are beyond your CV. If shortlisted, you will be contacted via email to complete an online interview.

We encourage you to keep an eye on your emails including your junk and spam folders.

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