Customer Care Consultant
HRV
Wellington, New Zealand
5d ago

About the role

This is an exciting opportunity to join our busy Contact Centre team in Wellington. You will be joining a fun and supportive team, calling prospective customers and setting up high quality appointments for the sales team to convert.

Previous outbound or similar call centre experience is essential for this role.

In this role you will also be tracking and achieving your Key Performance Outcomes (KPO’s), while ensuring you maintain high activity levels in sales and service.

Who we are looking for :

  • You will LOVE engaging with people, are passionate about customer service, and confident communicating with a diverse range of prospects;
  • you have the ability to adjust your communication style to suit your audience.

    You want to be the best and will strive every day to achieve personally and professionally; Reaching and then exceeding your goals comes naturally to you.

    We are looking for a dynamic person who enjoys working in a fast-paced environment. You’ll be bursting with energy, always eager to jump on the phone and get results.

    You’ll shine on the phone dazzling and enticing customers to buy from us! You will have a strong level of attention to detail and accuracy and be an enthusiastic team player, with a working knowledge of CRM systems.

    Most importantly, you will know (and believe) the customer is our reason for being!

    What’s on Offer

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