Domain Lead L2 - Digital Ecosystem Strategy Lead

Inland Revenue

NATIONAL, New Zealand

6d ago

Mō mātou About us

Te Tari Taake Inland Revenue’ plays a critical role in improving the economic and social wellbeing of Aotearoa New Zealand’.

We do this by collecting and distributing money - we collect 80% of the Crown’s revenue and distribute social support payments.

We are committed to keeping to the Treaty of Waitangi's guiding principles in our work for and with Māori customers and our employees, their whānau, hapū and iwi.

Also important to us is how we work - our organisation continues to develop a culture which is customer-centric, intelligence-led, agile, and inclusive.

We encouraged to innovate and prioritise your professional development to achieve your career goals. We are a flexible by default employer and as such we encourage conversations about flexibility in locations and working patterns.

This is an exciting time to join IR as we embed the benefits and value of a large business transformation programme and have the opportunity to set the strategic direction for the continued digitisation of IR and the participants in the broader tax system.

Mō te roopu About the team

The Digital Ecosystem team is a newly formed team focused on developing and delivering on strategies to better support our extensive network of partners in the tax ecosystem.

These range from accountants to tax agents and include digital service providers offering solutions for financial, tax and payroll management.

In this role you will have the opportunity to shape the future direction of Inland Revenue while also being part of building a team that will make a positive difference to our partners, our customers and NZ Inc.

Mō te tūnga About the role

As Digital Ecosystem Strategy Lead you will be responsible for the development and delivery of the strategy for IR’s digital ecosystem.

This is an integral part of our multi-channel strategy and an essential aspect of IR’s ongoing enablement of intermediaries and digital services providers to make tax easier for our customers.

In this varied role you will be responsible for :

Effective environmental scanning and engagement to ensure robust understanding of the digital ecosystem drives the digital strategy.

Building positive relationship, goodwill and shared intent across the varied participants in the ecosystem and their representative industry bodies

Formulation of digital partner ecosystem strategy and alignment with other key enterprise strategies (segment, product, multi-channel).

Securing funding and driving planning for the execution of initiatives in the ecosystem strategy.

Ensuring the successful delivery and ROI of planned and executed initiatives.

Managing the composite risk position of the digital partner ecosystem to ensure that data sharing, and partner interdependencies do not compromise the integrity of the tax system.

Mōu About you

To be successful in this position you will possess the following capabilities.

Extensive external engagement and stakeholder management experience and understanding of the evolving digital ecosystem.

Ability to formulate strategic responses to support and extend IR’s digital boundaries while maintaining the integrity of the tax system.

Compelling forward-thinker and communicator with the ability to generate support for strategic intent and initiatives across a broad base of internal and external stakeholders

Have a commercial understanding of digital business models, enabling technology and strategic planning.

The drive to make a difference and the proven ability to deliver on complex initiatives while managing opportunity and risk trade-offs.

This is your opportunity to bring your talents into an organisation where success benefits all New Zealanders. Innovate and challenge yourself in a world-class service organisation.

Apply here

Please apply online, attach a copy of your CV and a Cover Letter outlining your skills, experience, and knowledge in line with requirements as in the advertisement.

For specific queries, including a copy of the role description please email

Applications close 5PM 22 May 2022

Please note : We will be reviewing and shortlisting throughout advertising for this role. Please do not wait for the last minute to apply!

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