Team Member: Service Desk (Part Time) - Whangaparaoa
Mitre 10
Whangaparaoa, NZ
3h ago

We are proud to service the Hibiscus Coast community withour Mitre 10 Whangaparaoa store and now have an opportunity for you,as a Team Member in our Checkouts and Customer facing Service department, tomake a difference in the local community.

The dutiesof this role :

  • Comply with register set-upand close-down procedures; Understand the operation of the register and processall types of transactions and tenders including cash, eftpos, credit cards,gift vouchers;
  • Ensure every item isindividually scanned; Give correct change and cash out to enable accurate endof day balancing; Understand cash accounts, trades accounts and completestransactions accurately;
  • Process applicable loyalty card programmes andtransact to security requirements; Use scanning and register keys accuratelyand efficiently to maximise the speed of the transaction while ensuing accuracy;
  • Request change requests or cash clearances according to procedure; Beaccountable for register contents in case of balancing queries management;
  • Whenscanning ensure product scanned and screen description match correctly ; Processall refunds, exchanges and returns as per company policy;
  • Process faulty goodsfor repairs in line with company policy; Demonstrate a friendly and professional attitude towards customerswith payment related inquiries

    Our idealapplicant :

  • 1-3 years’experience working in big box retail
  • Previouscash handling experience
  • Experienceworking in a high performing and busy environment
  • Highnumerical skills and attention to detail
  • Customerfocused with a positive disposition
  • Strongmulti-tasking ability
  • Proactiveand open to change
  • What’s init for you :

    This role offers you the opportunity to bean integral part of a proudly Kiwi-owned and operated independent retailbusiness.

    We are proud to offer an industry leading learning and developmentframework, opportunities to grow your career, a generous staff purchase schemeand all the tools required to perform the role.

    Who we are :

    RivieraHardware Holdings Limited (RHHL) owns and currently operates Mitre 10 MEGAAlbany, Mitre 10 MEGA Warkworth, Mitre 10 MEGA New Lynn and Mitre 10Whangaparaoa stores.

    We also operate our three Columbus Coffee shops within ourMEGA stores. We deliver Prenail Frame and Truss solutions through RivieraPre-nail and manage our own importing via Riviera Imports.

    Pleasenote :

    Allemployment offers are subject to background checks including References andMinistry of Justice Checks and applicants need to be able to fulfil theinherent requirements of the role.

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