Sales Support Manager - The Warehouse Gisborne
The Warehouse Group
Gisborne, New Zealand
2h ago

About Us :

The Warehouse is the brand that began it all. Founded in 1982 by Sir Stephen Tindall, the first red shed’ challenged established retailers and proved popular with customers as a result of its simple style, and wide range of products at bargain prices.

The Warehouse has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand.

About the Role :

Our large footprint and strong community support, are just some of the things that makes The Warehouse the store of choice for over 90% of New Zealanders and we're really proud of that!

As Sales Support Manager, you will play a key role by leading and developing your team in all customer critical processes.

You will be responsible for the "Front End", including Checkouts, Loss Prevention and Administration / Cashier. You will demonstrate great Leadership of the Teams in these areas.

We are looking for a role model for service excellence who has a proven track record of delivering high levels of performance through your people.

You must be able to 'make things happen' and be able to land multiple projects through your team. You will have a desire to be the best you can be and be motivated enough to get others to feel the same.

Coming from a trading background you will lead a sales and performance culture within every aspect of the store through effective reviewing and coaching.

Reporting to the Store Manager, In this role you will :

  • Ensure Internal Audit standards are met and take the lead role in Worksafe administration.
  • Deliver the Labour Objectives.
  • Take the essential lead role in Personnel administration.
  • Ensure efficient checkout and cash management processes are adhered to.
  • Ensure effective loss prevention practices throughout the store.
  • Lead, coach, recruit and motivate the team to success.
  • We value each other and we consider team working to be an essential way of working. We achieve things as a team and therefore need an ambitious candidate who was looking to start their career with The Warehouse.

    About You :

    The ideal candidate will :

  • Be Self-Driven with a strong sense of urgency.
  • Have the ability to interpret and execute plans.
  • Have good written and verbal communication skills
  • Be a confident leader with proven experience.
  • Have a good understanding of cash / checkout procedures and product services.
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