Dealer – Business & Private Banking – Mandarin Speaker
ASB Bank
Auckland City, AUK
2d ago
source : ExploreJobs

Auckland City, AucklandASB Global Markets ensures the effective delivery of a range of financial markets products, services and tools to its clients.

Our Business & Private Banking, Commercial & Rural, and Corporate dealing desks help their clients manage cash flow and liquidity, manage risk in FX, commodities, interest rates, derivatives and securities markets, all through exceptional customer experiences.

Due to an internal promotion, we have an opportunity for an energetic, self-starting individual to join our Business & Private Banking desk as a Dealer, supporting Retail, Premium, Private Banking and Business Banking customers, and corresponding ASB front-line teams, to provide bespoke solutions.

  • What you will doPart of a phone-based team within the dealing room, you will receive calls from both customers and staff, assisting with a range of queries and requests;
  • FX transactions, Foreign Currency Accounts and Term Deposits, as well as FX Risk Management requirements.You will build and maintain strong relationships with your clients through proactive service, asking the right questions to identify their financial market needs, and tailoring solutions for them.

    You will also educate your clients on additional products & services to add value to their experience.What are we looking for?

    First and foremost, we're looking for someone who is passionate about providing a customer experience that will be talked about.

    You will already have a keen interest in developing a career within financial / global markets, and be driven to qualify yourself to work as a Dealer at ASB.

    Due to the customer set and portfolio, it is essential to effectively communicate in both English and Mandarin. Previous experience in FX and global markets would be advantageous, but not essential.

    Success in this role will be determined by your ability to effectively prioritise your time while working in a fast-paced environment.

    You will be someone who naturally builds and maintains relationships with both internal and external customers with a focus on great customer outcomes.

    Working for ASBIn return, you will work for an organisation that places huge importance and focus on its people, where both professional and personal development is celebrated.

    You'll work in a successful, dynamic and supportive team environment, where career progression is visible.ASB's sense of who we are and what we stand for is grounded in our values.

    They guide our business in our day to day interactions with our teams, customers and community. They are what makes ASB - ASB.

    We offer a flexible and supportive work environment and offer an open and inclusive culture; a place where we welcome and value your individuality, ideas and goals.

    Please note that all applications must be received online via our careers site, so click "apply now" to be considered for this awesome position.

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