About Us :
The Warehouse Group (TWG) is a New Zealand success story, founded by Sir Stephen Tindall and grown from The Warehouse; we are the largest general merchandise retailer in NZ with $3 billion in sales.
TWG consists of four core retail brands The Warehouse, Warehouse Stationery, Noel Leeming and Torpedo7. We have 270+ retail stores, online stores as well as distribution and fulfilment centres throughout the country.
TWG employs over 12,000 people across New Zealand.
About the Role :
Delivering the best in technology and appliances starts with service and our Noel Leeming Passionate Experts are key to our success.
The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live demonstrations, the best support and advice, and delivering and installing purchases.
You will engage and motivate your team to bring technology out of the box, off the shelf and to life. Your team will spark the customers’ imagination through advice, education and live demonstrations.
The store team is a diverse one that provides a full end-to-end service to the customer. From service, instore to delivery, set-up and support in customers’ homes - you will oversee the team to deliver this.
Our store is your store. You will be responsible for all aspects of managing it - from the customer to team, financial to marketing and visual merchandising.
About You :
We're looking for someone who is passionate about technology, our products and what we do. Attention to detail and the ability to juggle multiple priorities comes easy and you pride yourself on your coaching and leadership skills.
You will be commercially savvy and demonstrate a good understanding of retail and what drives business performance. You will have an outgoing and friendly personality and believe that service and relationship building with customers is key.
Ideally you will have :