CRM Specialist
PGG Wrightson Seeds
Lincoln, Canterbury, NZ
3d ago
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CRM Specialist

PGG Wrightson Seeds is seeking a CRM Specialist to join our Technology team at our Oceania head office located in the township of Lincoln on the outskirts of Christchurch.

About us :

PGG Wrightson Seeds is a market leader in the development of proprietary grass, legume and brassica products and is part of the global DLF Group.

PGG Wrightson Seeds service both New Zealand and global markets, encompassing all facets of the seed market, from research & development through to seed supply and on-farm support.

About the role :

Reporting to the Solutions Architect this position will act as the essential administrator and representative for all CRM systems and data.

With your experience of CRM systems, you will make recommendations and follow through with initiatives using this data. You will look for improvement initiatives and have the confidence to voice these, championing positive change for our Sales Team and support the Solutions Architect with all CRM road-map items.

Strong knowledge of business processes is a must, combined with best practice CRM knowledge. Most of the development will be within the internal CRM application, which requires a high level of technical expertise not only with the CRM system but also the internal systems used within the business.

Duties & Responsibilities :

Provide technical maintenance and support of PGW Seeds Microsoft Dynamics CRM.

Perform in house customisation of PGW Seeds Microsoft Dynamics CRM system to the standards established

Skills & Experience :

Experience in a technical support environment.

Recent experience working with MS dynamics CRM or similar

Understanding and experience of design, development and implementation within Microsoft Dynamics CRM, Solution Design

Experienced in stakeholder engagement and management, strong ability to work closely with cross-functional teams to execute the company vision

A tertiary Diploma, Degree in Technology, Business, Digital or a relevant discipline

Minimum 2 years of professional experience within a similar role

Experience providing mobile solutions using Microsoft Dynamics for Phones / Resco

Experience with CRM Modules and Marketing, Sales & Services solutions such as Click Dimensions

Experience of Power App Portal / D365 Portal add on.

Microsoft CRM or similar certification

To Apply :

PGG Wrightson Seeds is committed to creating long lasting, successful careers for their people. If you fit the criteria above, have a strong affinity for the primary sector and are keen to join a high performing culture then please apply with your resume and cover letter.

To request a position description please email : pggwrightsonseeds.co.nz

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