Compliance Comms / Remediation CRM Marketing Manager Full-time, 12 Month Fixed Term Based in Britomart, Auckland Be part of the world’s greatest service companies, helping our customers, communities and its people prosper and grow.
Work on a wide variety of topics with many different stakeholders; with a mixture of project work and longer-term initiatives Modern, corporate office environment, with flexible working options available When it comes to banking, it's a great customer experience that separates the successful from the unsuccessful.
Westpac NZ leads the market with some great innovative banking products and we continue to enhance our customers’ experience with next generation banking.
About the role : This role is responsible for the planning and delivery of timely and efficient remediation and compliance direct and digital communications.
You will work cross-functionally and collaborate with a wide range of experts including data analysts, legal, risk, product and agency partners.
What you will bring to the role? Campaign management - The ability to execute end-to-end communications with a customer-
centric lense to enable best customer outcomes. Data driven - The ability to translate relevant insights into consistent quality agency briefs for all communications (essential).
Communication The ability to clearly convey information and ideas to business partners and other stakeholder groups in a manner that engages the audience and demonstrates that you have clearly understood the business challenge.
essential) An engaging communication style that is clear, avoids jargon, concise and contains all relevant information.
essential) Strategic Thinking The ability to use strategic thinking skills to determine an appropriate course of action whether for the customer, staff member of the organisation.
essential) Ability to influence stakeholders through developing and maintaining strong working relationships (essential).
To manage and prioritise a complex workload often with conflicting demands and deadlines. Experience in financial services, insurance or remediation advantageous What’s great about working for Westpac?
Westpac is a strong and trusted brand in the New Zealand market. We are responsible for leading some great innovative banking products and continue to enhance our customers’ experience with next generation banking.
You’ll get all the benefits of working Agile, such as a greater level of empowerment and the opportunity to broaden your range of skills.
Next Steps If you are keen to help our customers achieve their financial goals then apply today with your Cv and Cover Letter through the link on this page.