Customer Services Representative (fixed term)
Rentokil-Initial
Fumigations, NZ
14h ago

Customer Service Representative (fixed term)

  • Your chance to join a market-leading, global organisation
  • Work within a dynamic, supportive and collaborative team environment
  • Fixed term maternity cover role in Mt Wellington, Auckland
  • Do you have spark - do you have passion - do you have great positive energy?

    Rentokil Initial currently has a great opportunity for a Customer Service Representative to join our fast paced Auckland Fumigations team.

    We are looking for an experienced individual with excellent communication skills, ability to prioritise and to stick to deadlines but most of all, is passionate about providing the best level of service to our customers, Fumigations Technicians and our Fumigations Sales team.

    Rentokil Initial has been offering pest control solutions to businesses for almost 50 years. We operate in all regions of New Zealand employing passionate people to manage, maintain and service our extensive customer network.

    The main duties for this role include :

  • Ensure delivery of excellent customer service through fast and accurate processing of customer invoices and credit notes and coordinating with other departments to resolve customer enquiries
  • Managing customer escalations and liaising with internal departments to resolve complaint
  • Report on a daily basis activity and results
  • Providing administrative and account support
  • The ideal candidate will possess :

  • Previous experience with customer service
  • The ability to build long term internal and external relationships
  • Exceptional written & verbal communication skills
  • Attention to detail and problem solving
  • Intermediate Microsoft Office skills
  • Time Management and Organisational Skills
  • Rentokil Initial, we are experts in Pest Control, Initial Hygiene and Ambius. We are one of the largest business services companies in the world, operating across 70 countries including Australia, Europe and North America.

    Our organisation is global and has built a reputation for service and the latest products in our field.

    If you are looking for an exciting role supported by a great team and a supportive manager and the opportunity to advance your career with a global & reputable company, then this is the role for you! APPLY NOW!

    Please note that applicants must have the right to live and work permanently or long-term in New Zealand. The successful applicant will be required to undertake a pre-

    employment Health Assessment (including drug test) and complete a Ministry of Justice criminal records check, the results of which must be to Rentokil Initial's satisfaction.

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