Restaurant Association of New Zealand
2d ago


Position purpose The wait staff role is one that involves attending to the needs of the guest as required and directed in a polite and friendly manner.

Main Tasks.

  • Welcoming and seating guests
  • Taking food and beverage orders and delivering these orders to guests
  • Passionate about delivering a high standard of service to different types of clientele
  • Attend to all guest needs in a polite and cheerful manner
  • Ensure good standard of cleanliness and presentation of insert type of venue
  • The above list is not exhaustive and the role may change to meet the overall objectives of the company.

    Other Duties

  • General cleaning, setting tables and taking payments
  • Required qualities

  • Professional approach
  • Ability to work under pressure
  • Organistaional and time management skills
  • Excellent attention to detail
  • Tenacity
  • Strategic thinking
  • Professional appearance
  • Work well with a team
  • Qualifications

  • Current RSA certification
  • Experience

  • Relevant industry experience
  • Skills & competencies

  • Customer service focused : committed to providing exceptional customer service
  • Communication : the ability to communicate clearly and concisely, varying communication style depending upon the audience
  • Attention to detail : excellent attention to detail in presentation of venue
  • Commerciality : ability to apply knowledge in a practical, commercial manner
  • Teamwork : willingness to assist and support others as required and get on with team members
  • Time management / organisation : accomplish objectives effectively within time frame given, and carry out administrative duties within portfolio in an efficient and timely manner
  • Personal attributes

  • Professional approach (essential)
  • Confident manner (essential)
  • Positive approach to change (essential)
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