IT Support Administrator (Base2)
Auckland Full Time Permanent
Kordia is one of New Zealand and Australia's leading integrated Telecommunications and Technology service delivery organisations.
We specialise in designing, building, operating and maintaining social and business critical communications systems throughout Australasia.
Kordia encompasses a comprehensive portfolio of business units including Kordia Solutions, Kordia Networks, Content Services, Maritime Communications, Digital and Cyber Security.
Included in Kordia's portfolio of technology solutions is our Base2 offering.
Base2 offers managed IT, network and security solutions with a cloud competency focused on the Microsoft ecosystem, Adobe, and other vendors, as well as certifications in Cisco, Azure, AWS, VMware, and CompTIA, among others.
About the role
This is an opportunity for an experienced Support Administrator to provide level 1 technical support to Base2 clients ensuring support requests are dealt with in a timely fashion while enhancing the customer experience.
As a Support Administrator you will be responsible for :
Who we are looking for :
This role will ideally suit candidates who have :