Registered Nurse - COVID Contact Tracing
Lakes District Health Board (Rotorua/Taupo)
Bay of Plenty
5d ago
source : Kiwi Health Jobs

About this role

Registered Nurses COVID Contact tracing

Fixed term 12 months - Monday to Sunday 0800 16 30 hrs.

Managing welfare and compliance calls to service users who have or have been in contact with cases of Covid-19 and are required to self-isolate.

Online and phone based work managing outbound calls

Accurate recording of information in our systems

Staying up to date on daily updates to information and providing accurate advice to service users

Contributing to a positive team environment

If you are interested in adding to your current skill set you will have strong support and full training is provided; including online training and practical onsite training.

Working within a virtual environment, you will need to be confident using online systems and talking with service users over the phone.

You’ll also need great communication skills to manage calls with empathy, kindness and professionalism.

Proven experience in a customer focused role with strong communication skills

Confident in a phone-based role and accurate typing skills

Call centre or customer service experience would be an advantage

Digitally savvy and confident using technology

Keen to learn in a fast-paced environment with ability to pick up new information

Computer skills are essential

Can do attitude, Sense of Humour

Why us :

The Lakes District Health Board (DHB). We plan, fund and provide health and disability support services to a population Lakes District Health Board.

We run two hospitals across the district Taupo and Rotorua Area.

We are a values based and inclusive organisation that is committed to deliver the best health outcomes for our total population.

To do this we are working hard to develop a robust and capable workforce that reflects the population we serve. We strongly encourage applicants from all backgrounds with the necessary capability and who share our values to apply.

Your application :

To register your interest, please apply online and attach the following documents to your application :

  • Latest CV and cover letter detailing your skillset related to this position
  • Due to nature and public facing of this position we require you to provide evidence that you are fully Covid vaccinated.

    Must be eligible to work in New Zealand

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