Service Team Leader (Hygiene Services) - Hamilton
Have you got what it takes to lead a busy and fast moving service team?
Rentokil Initial has a great opportunity for a Team Leader to join our Central North Island Team based in Hamilton. You will use your collaborative and engaging leadership style to take on the responsibility to coach, mentor and lead a team of service people to consistently deliver a high quality of service to our customers and encourage growth in our sales.
What's in it for you :
Your chance to work for a market leader with a reputation of success;
Join a global organisation and enjoy great benefits including opportunities for growth and development;
Work with an experienced team in a supportive and collaborative environment;
In addition to industry training, we are offering a package which includes an attractive salary, full medical cover, a company phone and vehicle.
In this role you will :
Coach and mentor our team to achieve State of Service targets
Monitor and review service productivity rates, seek continuous improvement around this
Find efficiencies in service runs to improve productivity
Conduct regular quality audits of specified client base and premises
Ensure Company service practices are met and identify opportunities to improve service standards
Ensure the team's company vehicles are maintained in a safe, reliable and clean condition
Proactively resolve customers' servicing issues
Develop and maintain long term customer relationships
To succeed in this role :
You'll have 2 to 3 years' experience in a Team Leader role within a service management or operations environment;
You will have preferably have experience in Washroom Hygiene or Pest Control;
You will be a strong communicator, self-motivated and highly customer focused;
Experience in implementing Health & Safety resolution and regular reporting to higher management;
Have a high standard of personal presentation, a desire to succeed, organisation skills and a solution oriented focus;
Possess a strong work ethic, a sense of humour, a passion for customer service, and enjoy and share the thrills of winning as a team.
If this sounds like the opportunity you've been looking for to take your career to the next level, click the Apply button now to submit your resume.
Please note that applicants must have the right to live and work permanently in New Zealand. The successful application will be required to undertake a pre-employment Health Assessment (including drug test) and complete a Ministry of Justice criminal records check, the results of which must be to Rentokil Initial's satisfaction.