Product Manager, NZ

Zip

North Shore City, Auckland

6d ago

Who is Zip? Zip is a high-growth tech unicorn, building products that millions of consumers use to manage their spending, and that process billions of dollars in payments annually for our merchant partners.

Hedquartered in Sydney and with bases in Auckland, London and New York, we have ambitious goals to revolutionise the consumer payments experience, and to improve our customers’ lives by giving them freedom to better control their finances.

Central to this goal is our Product team, who obsess about our customer needs and wants, dive deep into the data to hypothesise, validate, develop and test ideas, then work side-by-side with our Engineering team to rapidly build and launch game-changing products and features.

We strive to create amazing products that customers love, in an environment that facilitates psychological safety and productive conflict, and which enables people to do the best work of their lives.

What are we looking for? Zip is looking for a Product Manager who can take a product idea from inception to delivery, crafting exceptional user stories and working with a high-caliber engineering team to build and deploy to production.

You might have experience as a product owner or delivery manager, but you’ll be most interested in shipping amazing software quickly, and using modern agile software development approaches to make a complex process as seamless as possible.

Our New Zealand team operates remotely, so you’ll need the communication and influencing skills to drive delivery without constant face-time.

Proven experience in a startup or rapidly-scaling environment is critical.

What your working week will look like at Zip :

Writing user stories to keep hungry developers fed

Rapidly taking payments products from idea, through build, to delivery

Shipping features into production with speed and accuracy

Problem-solving delivery issues alongside an amazing engineering team

Ensuring quality code that solves the right customer problem

Work closely with engineers to solve crucial problems for our partners

You will thrive in this role if you have :

Significant experience as a product manager, product owner or delivery manager within startup or scale-up technology companies

Strong knowledge of agile, scrum, kanban processes and rituals, combined with a flexible approach - using the best tool for the job

Ability to consistently translate customer and partner requirements into accurate user stories

Experience of and desire to work closely with a remote (or offshore) team of engineers and drive outcomes

Excellent communication and problem-solving skills

Confidence in your own abilities, yet humble enough to admit when you’re wrong

Desire to work in a fast-paced environment, ability to move with a sense of urgency, sensitivity to give people space to offer suggestions

A love of autonomy as well as close team-working

Bonus points for :

Payments industry experience

Credit industry experience

Experience working with global teams

Other perks of being a Zipster :

Fully-flexible working in a trust-based, outcomes-driven culture - work from where you are most productive and happiest!

Short-term incentive scheme designed to give you a share in the business

Generous parental leave program - 16 weeks primary carer, 4 weeks secondary carer

Zip Pay account with zero fees, so you can experience life as a Zip customer

Fun team building experiences and heaps of social events

20 days leave +1 on your birthday!

Finally, our Zip values :

Customer First - the customer is at the heart of everything we do

Own It - we own our outcomes and our careers

Stronger Together - a team that is even better that the (awe)sum of its parts

Change the Game - we create and launch it before anyone else

Diversity is central to everything we do at Zip. By having a wide variety backgrounds and perspectives in our team, we broaden and deepen the empathy we have with our customers, and ensure all new Zipsters quickly feel welcome as part of the team.

If you put your customers first, want to own your career and your outcomes, feel stronger as part of an exceptional team, and have a desire to build products that change the game, we'd love to hear from you!

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