Operations Manager - Lead, Contribute, Make a difference
Decipher Group
Christchurch, New Zealand
4d ago
  • Are you a seasoned leader of passionate people? Are you ready to lead a NZ-wide organisation?
  • Are you committed to providing services that benefit the health and wellbeing of our communities?
  • Use your skills and experience within this critical NZ organisation and make a real difference.
  • About the company

    A proven leader in prioritising the health and wellbeing of our people, New Zealand was the first country in the world to establish a nationwide, government sponsored needle exchange programme.

    With compelling evidence to demonstrate its sustained success in the reduction of harm in our communities; such needle exchange programmes have now been established throughout the world.

    The Needle Exchange Services Trust (NEST) is the national body that oversees the New Zealand Needle Exchange Programme (NEP) and supports the local Needle Exchanges and associated distribution outlets through the procurement, distribution and disposal of equipment and through collaborative thought leadership, advocacy and policy development.

    NEST needs an experienced, mature and empathetic leader to lead the NEST team as the Operations Manager. Is this you?

    About the opportunity

    Reporting to the Board of Trustees through the Chair and leading a team of passionate and dedicated people, the Operations Manager takes overall accountability for the strategic and operational leadership of NEST and for national coordination and leadership of the NEP.

    In undertaking the accountabilities of the role, the Operations Manager will :

  • Lead a high performing and committed team; supporting them to achieve their individual goals and the objectives of NEST;
  • Ensure the safe and sustainable procurement, supply and disposal of all equipment made available through the NEP;
  • Work closely with the Regional Managers to ensure beneficial outcomes across the NEP;
  • Develop and manage strong, working relationships with key stakeholders including the Ministry of Health and industry groups;
  • Actively manage the budget for NEST; ensuring appropriate use of all funding and robust reporting;
  • Report to and work positively with the Board of Trustees.
  • This role needs a true leader who can bring groups together to achieve objectives while managing the operational demands of a socially important, nationwide organisation.

    About you

  • To be successful in this role, you will be able to demonstrate your experience and achievements in leading a team and an operation;
  • ideally (but not necessarily) within the broader health sector. A multi-talented manager, you will have a broad operational leadership capability which will include :

  • strength in managing internal and external relationships,
  • ability to effectively manage an operating budget and report on this to the funder and the Board,
  • skill in bringing together multiple parties or groups and aligning them behind an objective,
  • an understanding of how to manage the media and PR to communicate the desired messages most effectively.
  • Committed and hardworking, people will describe you as empathetic, non-judgmental and as a leader who strives to do the best for their team and their customers or stakeholders.

    Energetic and self-aware, you will know your limits and where to look for support to get things done and achieve organisational goals.

    If you are a seasoned leader and are looking for a new opportunity that will challenge and excite you; then we want to hear from you.

    How to apply

    To discover more about the New Zealand Needle Exchange Programme, visit

    For a confidential discussion about the role; contact Pia Warren on or by email to

    Applications close : Friday 11th September 2020

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