Christchurch Sales & Service Manager
Tourism Holdings Limited
Christchurch, NZ
10h ago

About THL

Tourism Holdings Limited is New Zealand's premier tourism company and the largest operator of RV rentals globally, with operations in New Zealand, Australia, United States, and UK.

We create unforgettable holidays via iconic RV brands like Maui, Britz, Mighty, Road Bear RV, El Monte RV, and Just Go, all connected under our experience THL brand.

  • We also operate award winning tourism brands Kiwi Experience and Discover Waitomo; and various services for the RV owner, including vehicle design and manufacture with our joint-venture Action Manufacturing;
  • vehicle sales through the RV Super Centre; and provision of itinerary planning, vehicle management, and peer-to-peer rental services through our joint-venture Togo Group.

    In 2017 we were nominated for Deloitte 'Company of the Year' award and in 2016 we won the Deloitte 'Best Growth Strategy'.

    Most recently, we won the 2018 Supreme Award and Investor of the Year at the American Chamber of Commerce awards, and the Supreme Award at the 2018 NZ Tourism awards.

    We're driven by success today and tomorrow, so innovation and sustainability are at the core of what we do.

    About the role :

    Our Christchurch RV Super Centre is seeking a Sales and Services Manager. Your objectives are to :

    provide day-to-day and strategic leadership to the RVSC Business Units

    drive exponential growth across the Christchurch RVSC (vehicle sales, service centre and retail) dramatically improving our market share and EBIT

    build relationships within the RV industry to identify and develop new business opportunities

    create a healthy group environment where respect, open communication, creative thinking, collaboration across teams and cohesive achievement are commonplace

    manage staff and staff processes within your direct reports to company standards including attendance, recruitment, roster management, disciplinary action if required , training and performance reviews

    facilitate the training and development of team members in the department

    About you

    at least 3 years' experience with similar role responsibilities, preferably with experience as a leader in a vehicle dealership and managing multiple teams

    experience driving significant business growth in a sales environment

    technically competent with the ability to coach, train and develop others

    customer service & product quality focus

    advanced Computer skills : Microsoft Office package

    It is no doubt an exciting time to be joining us as we have recently cemented our position as the largest RV rental operator in the world and took a significant step towards our vision of connecting millions with personalised holiday experiences.

    So if you think this is a job where you can really sink your teeth into, go for it!

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