W e need you to bring your energy, desire to succeed and passion for delighting customers!
You'll be working in one of the most exciting call centre environments you can imagine. You will be an ambassador for our client , so a passion for technology and providing the best customer service is key to being successful in this role.
The role will involve providing user end support for all technical issues to customers in Asia Pacific. Our advisors are responsible for receiving in-
bound calls from customers regarding their electronic devices. You will deliver excellent customer service on every call while assisting customers with hardware and software issues.
To be successful in this role you will need to demonstrate :
What we offer
Who is Concentrix?
Concentrix is a global leader in the design and execution of customer interaction strategies. We are a recognized leader in providing innovative services and technology to accelerate high-
value interactions at every stage of your customer's lifecycle.
We start every client relationship by asking one key question - What is your customer strategy? Armed with the answer to this question, we partner with our clients to support their strategies by providing solutions that maximize the value of every interaction we have with their customers.
And no matter what the strategy is, we focus on driving revenue for our clients, reducing their costs to serve and building greater brand loyalty among their customers.
This role is based at the Concentrix Delivery Centre in Auckland, Mt Albert.
You must be a New Zealand Citizen or hold NZ Residency to be considered for this role.