Life New Business Consultant
Vero Insurance
3h ago

Suncorp is an organisation on the move! We focus on innovation and continually challenge our people to think outside the square.

Committed to our people, we have a culture where leaders are empowered to make decisions and individuals are able to succeed in a supportive environment that rewards both team work and ambition.

Do you want to be part of the success story?

We have an exciting opportunity in our Life New Business Operations team to help us provide a great customer experience by giving timely and accurate information and services to customers, advisers and other areas within the company service guidelines.

Key responsibilities :

  • Ensure prompt, accurate completion and issue of policies by liaising with financial advisors, customers and external service providers.
  • Provide efficient and accurate new business processing and service.
  • Regularly follow up all pending business with customers / advisers and correctly respond to queries.
  • Contribute to the provision of quality customer service.
  • Ensure that you effectively contribute to the success and smooth operation of the Operations function.
  • Contribute to ongoing continuous improvement.
  • What we are looking for :

  • Life insurance, systems and product knowledge would be an advantage
  • Computer skills to a competent level Microsoft Word, Microsoft Excel, Outlook
  • Great customer service experience
  • Administration and time management skills
  • Excellent written and verbal communication skills
  • High standard of accuracy (an eye for detail)
  • About the company :

    Suncorp Group is home to some of Australia and New Zealand’s biggest and most trusted names in insurance, banking and superannuation including market leading brands Vero and Asteron Life.

    At Suncorp New Zealand our success is powered by our people. Our people are passionate about improving the financial wellbeing of New Zealanders.

    We offer the freedom to work in a flexible environment, we respect and encourage diversity and we are committed to delivering great outcomes for our customers.

    If this sounds like you, apply now!

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