Service Delivery Coordinator | Dunedin | Permanent Full Time
NZ Post
Dunedin/Otago, Otago, NZ
2d ago

Service Delivery Coordinator Dunedin Permanent Full Time New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers' needs both physically and digitally.

Based at our Dunedin Site, we are looking for a motivation person to join us who has a positive outlook and a great work ethic.

We work hard as a team and getting to know your colleagues and having fun on the way is all part of the role. As Service Delivery Coordinator, you are critical in engaging our workforce in the processing / delivery of our customer's mail and parcels in a timely and efficient way.

Here you'll experience a job with real variety :

  • Interact daily with all types of delivery agents : Courier Drivers, Delivery Agents and RD contractors
  • Strong Customer Focus to ensure we deliver a quality service, within agreed SLA's
  • Assist with the management of end to end workflow for mail and parcels, and all back office related tasks
  • Assist with any customer queries
  • Organise and replenish supplies for the branch
  • Undertake vital administration tasksIf you've spent a lot of time working in a postal or delivery environment and are looking for a step up in your career, we would love to hear from you.
  • To be the ideal candidate for this role you will :

  • We have 2 shifts available : Monday - Friday 8 : 30a.m - 5 : 00p.m or Tuesday - Friday 6 : 00a.m - 1 : 30p.m & Saturday 6 : 00a.m - 12 : 00p.m
  • Having an organised and methodical approach to your working style
  • Have intermediate level computer skills
  • Confident interacting with people from all backgrounds via face to face, phone and emailIn this position you will be trained to cover the My Food Bag role and occasional Sunday work will be requiredWe are eagerly looking for someone to bring their enthusiasm to our mix of talent.
  • We set our new employees up for success by providing training and development including induction and on-the-job learning.

    At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including :

  • Access to discounted health insurance plans for you and your family
  • Special rates on fantastic holiday home accommodation around New Zealand
  • Reduced banking service fees, rates and packages through our partners
  • Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
  • An Employee Assistance programme to support you when you need it Follow the link below to check out our video to get more insight into a day in the life! https : / / youtu.
  • be / wzDPDiiRers Your opportunity could start right here. Apply now!For more information about careers at New Zealand Post visit jobs. All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security checkNew Zealand Post Limited (NZ Post) recognises the diversity and uniqueness of its workforce and reaffirms its commitment to create a safe and inclusive environment for everyone.

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