Customer Service & Underwriting Consultant
Hays Talent Solutions
Auckland, NZ
2d ago
source : seek

Customer Service & Underwriting Consultant

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    Customer Service & Underwriting Consultant

    Advertiser : Hays Talent Solutions

    Job Information

    Job Listing Date16 Aug 2019Location Auckland Work TypeFull TimeClassification Call Centre & Customer Service , Collections

    Customer Service & Underwriting Consultant

    If you’re looking for a chance to launch your career in the financial services world with an organisation that is committed to recruiting and fostering talented people, then Suncorp New Zealand could be the place for you.

    Your new role

    We have a number of opportunities for Customer Service Gurus to join our vibrant contact centre and work with a team of motivated people to deliver excellent service and great outcomes.

    You will be expected to :

  • Handle queries from customers and partners working to resolve or action any customer complaints
  • Provide excellent customer service by identifying and resolving any quoting, processing or underwriting issues
  • Proactively assessing customer needs and finding the best insurance solution for them.
  • Being a supportive, collaborative and actively involved team player
  • Looking to contribute ideas and initiatives to continually improve our customer experience
  • To shine in this role, you will have :

  • Eligibility to work in New Zealand on a full time and permanent basis
  • Previous customer service experience within a call centre, hospitality or retail environment
  • An engaging personality with a passion for interacting and learning about people
  • A drive to deliver an exceptional customer experience in every interaction
  • The self-motivation to achieve goals and objectives.
  • Effective communication, questioning and listening skills
  • A great work ethic with a positive attitude and outlook
  • What you’ll get in return

    This is a fantastic opportunity to make a difference and grow in one of the most successful insurers in Australasia with over 9 million customers.

    We offer the freedom to work in a flexible environment, respect and encourage diversity and as an international company we offer opportunities for training and career advancement.

    For a full range of our benefits please visit

    About Suncorp

    Suncorp Group is home to some of Australia and New Zealand’s biggest and most trusted names in insurance, banking and superannuation including market leading brands Vero and Asteron Life .

    Please review our position description for more information. If this role sounds like the challenge you have been looking for please express your interest by applying.

    If you’re looking for a chance to launch your career in the financial services world with an organisation that is committed to recruiting and fostering talented people, then Suncorp New Zealand could be the place for you.

    Your new role

    We have a number of opportunities for Customer Service Gurus to join our vibrant contact centre and work with a team of motivated people to deliver excellent service and great outcomes.

    You will be expected to :

  • Handle queries from customers and partners working to resolve or action any customer complaints
  • Provide excellent customer service by identifying and resolving any quoting, processing or underwriting issues
  • Proactively assessing customer needs and finding the best insurance solution for them.
  • Being a supportive, collaborative and actively involved team player
  • Looking to contribute ideas and initiatives to continually improve our customer experience
  • To shine in this role, you will have :

  • Eligibility to work in New Zealand on a full time and permanent basis
  • Previous customer service experience within a call centre, hospitality or retail environment
  • An engaging personality with a passion for interacting and learning about people
  • A drive to deliver an exceptional customer experience in every interaction
  • The self-motivation to achieve goals and objectives.
  • Effective communication, questioning and listening skills
  • A great work ethic with a positive attitude and outlook
  • What you’ll get in return

    This is a fantastic opportunity to make a difference and grow in one of the most successful insurers in Australasia with over 9 million customers.

    We offer the freedom to work in a flexible environment, respect and encourage diversity and as an international company we offer opportunities for training and career advancement.

    For a full range of our benefits please visit

    About Suncorp

    Suncorp Group is home to some of Australia and New Zealand’s biggest and most trusted names in insurance, banking and superannuation including market leading brands Vero and Asteron Life .

    Please review our position description for more information. If this role sounds like the challenge you have been looking for please express your interest by applying.

    Right to live and work

    You must have the right to live and work in this location to apply for this job.

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  • Job Apply

    Applications for this role will take you to the advertiser’s site.

    Job Information

    Job Listing Date16 Aug 2019Location Auckland Work TypeFull TimeClassification Call Centre & Customer Service , CollectionsApplications will open the advertiser’s site.

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